fix problems on BlueMail Lite [android]

​

—— Run into issues on BlueMail Lite? Get help pending when official support gets back to you!

BlueMail Lite
Info:
company: Blix Inc.
: lite@bluemail.me
: bluemail.me
: Jersey City, NJ
Chat with our AI-based BlueMail Lite Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

syncing problems

Fix: 1. Check sync settings: Go to BlueMail Lite settings and ensure that sync is enabled for your email accounts. 2. Manually sync: Pull down o... ⇲

deleted items reappear

Fix: 1. Check email settings: Ensure that your email account settings are configured to permanently delete items rather than moving them to a dif... ⇲

constant manual sync required

Fix: 1. Check sync settings: Go to BlueMail Lite settings and ensure that sync is enabled for your email accounts. 2. Update the app: Ensure you... ⇲
 
Slow issue

slow performance

Fix: 1. Clear app cache: Go to Settings > Apps > BlueMail Lite > Storage > Clear Cache to remove temporary files that may be slowing down the app... ⇲
 
Customization issue

missing features

Fix: 1. Explore app settings: Sometimes features are hidden in the settings menu. Go through the settings to see if the features you need can be... ⇲
 
Ads issue

ads are intrusive

Fix: 1. Upgrade to a premium version: If available, consider upgrading to a paid version of BlueMail Lite that may offer an ad-free experience.... ⇲
 
Account issue

unable to add accounts

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to add an account. 2. Verify email settings: M... ⇲
 
Search issue

search functionality broken

Fix: 1. Clear app cache: Go to Settings > Apps > BlueMail Lite > Storage > Clear Cache to remove any corrupted data that may affect search functi... ⇲
 
Backup issue

no backup option

Fix: 1. Use third-party backup apps: Consider using apps like Helium or Titanium Backup to create backups of your app data, including BlueMail Li... ⇲
 
Settings issue

no spam handling

Fix: 1. Use your email provider's spam filter: Most email providers have built-in spam filters. Make sure they are enabled in your email account... ⇲
 
UI issue

interface is messy

Fix: 1. Customize settings: Go to the app settings and look for options to customize the interface, such as changing themes or layouts. 2. Organ... ⇲

widget does not display emails

Fix: 1. Check widget settings: Long-press the widget on your home screen and check its settings to ensure it is configured correctly. 2. Restart... ⇲
 
Login issue

re-authentication errors

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to re-authentication issues. 2. R... ⇲
 
Compatibility issue

BlueMail Lite is not truly 'lite'

Fix: 1. Limit background processes: Go to your device settings and limit background processes for BlueMail Lite to reduce resource usage. 2. Dis... ⇲
 
Support issue

no support available

Fix: 1. Utilize online forums: Search for user forums or communities where you can find solutions from other users experiencing similar issues.... ⇲
 
Network issue

BlueMail Lite fails to retrieve emails

Fix: 1. Check email settings: Ensure that the incoming server settings are correct for your email provider. 2. Clear app cache: Go to Settings >... ⇲
 
Crashes issue

BlueMail Lite is unstable

Fix: 1. Clear app cache: Go to Settings > Apps > BlueMail Lite > Storage > Clear Cache to remove temporary files that may cause instability. 2.... ⇲

BlueMail Lite keeps stopping

Fix: 1. Clear app cache: Go to Settings > Apps > BlueMail Lite > Storage > Clear Cache to remove temporary files that may cause the app to stop.... ⇲
 
Messages issue

no way to reply to emails

Fix: 1. Check app settings: Ensure that the reply feature is enabled in the app settings. 2. Update the app: Make sure you are using the latest... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
52.3%

Good experience
39.3%

Neutral
7.6%

~ from our NLP analysis of 354 combined software ratings.

 Private Data BlueMail Lite collects from your Android
  1. find accounts on the device
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. read your contacts
  5. modify your contacts
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. view network connections
  9. create accounts and set passwords
  10. full network access
  11. read sync settings
  12. run at startup
  13. use accounts on the device
  14. control vibration
  15. prevent device from sleeping
  16. toggle sync on and off
  17. set an alarm
  18. read Home settings and shortcuts
  19. write Home settings and shortcuts
  20. receive data from Internet