fix problems on Fasting [android]

—— Run into issues on Fasting? Get help pending when official support gets back to you!

Fasting - Intermittent Fasting

Info:

company: Leap Fitness Group

: fasting.support@leap.app

: fasting.leap.app

: 152 BEACH ROAD #14-02 GATEWAY EAST, SINGAPORE

Chat with our AI-based Fasting Support

🛠️ Common Fasting Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to sync with Google Fit

Fix: 1. Open the Fasting app and go to the settings menu. 2. Look for the 'Integrations' or 'Connections' section. 3. Select Google Fit and ensur... ⇲

Paid version lacks trial option

Fix: 1. Consider using the free version to explore the app's features before committing to a purchase. 2. Look for any promotional offers or disc... ⇲

Payments issue

Free version is too limited

Fix: 1. Use the free version to familiarize yourself with the app's interface and basic features. 2. Consider supplementing the app with other fr... ⇲

No refunds for premium users

Fix: 1. Review the app's terms of service to understand the refund policy. 2. If you are unsatisfied, consider using the app's features to their... ⇲

Misleading subscription pricing

Fix: 1. Carefully read the subscription details before purchasing to understand the pricing structure. 2. Look for any promotional offers that ma... ⇲

Ads issue

Excessive ads, including video ads

Fix: 1. Check if there is an option in the settings to reduce the frequency of ads or switch to a less intrusive ad format. 2. Consider using the... ⇲

Glitches issue

Glitches in fasting hour calculations

Fix: 1. Ensure that you are entering your fasting and eating times correctly. 2. Restart the app to see if the calculations reset and display cor... ⇲

Notifications issue

Notifications can be intrusive

Fix: 1. Go to the app settings and look for the notifications section. 2. Adjust the frequency and type of notifications you receive, or turn off... ⇲

Inconsistent reminders

Fix: 1. Check the app's notification settings to ensure reminders are enabled and set to your preferred times. 2. Restart your device to refresh... ⇲

Bugs issue

Editing end time for fast can malfunction

Fix: 1. Try closing and reopening the app after attempting to edit the end time. 2. If the issue persists, try uninstalling and reinstalling the... ⇲

Customization issue

Rigid fasting plans

Fix: 1. Explore the app's settings to see if there are options to customize fasting plans or create your own. 2. Consider using a different app t... ⇲

Lack of personalized goals after signup

Fix: 1. Use the app's existing features to set your own goals manually, even if they are not personalized. 2. Consider using a different app that... ⇲

Support issue

Contact support link doesn't work

Fix: 1. Look for alternative ways to contact support, such as social media channels or community forums related to the app. 2. Check the app's we... ⇲

Features issue

No calorie counter feature

Fix: 1. Use a separate calorie counting app alongside the Fasting app to track your intake. 2. Look for apps that integrate with Google Fit to sy... ⇲

Fasting does not track open-ended fasts

Fix: 1. Use the app to track your fasting periods manually by starting and stopping the timer as needed. 2. Consider using a different app that s... ⇲

Slow issue

Fasting is bloated and laggy

Fix: 1. Clear the app's cache and data by going to your device's settings > Apps > Fasting > Storage > Clear Cache and Clear Data. 2. Uninstall a... ⇲