fix problems on Duskwood [android]

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—— Run into issues on Duskwood? Get help pending when official support gets back to you!

Duskwood - Detective Story
Info:
company: Everbyte
: dw-support@everbytestudio.com
: everbytestudio.com
: Everbyte GmbH Schloßstraße 7 88069 Tettnang
Chat with our AI-based Duskwood Support
   Hello! How can I assist you?  

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Ads issue

Frequent ads disrupt gameplay

Fix: Try to play the game during off-peak hours when there may be fewer ads. Additionally, consider using airplane mode on your device to prevent... ⇲

Ads often do not work

Fix: If ads are not loading, try restarting the game or your device. Sometimes, a simple refresh can resolve loading issues. Ensure that your int... ⇲
 
Syncing issue

Loss of progress when changing devices

Fix: Ensure that you are logged into the same account (Google Play, Facebook, etc.) on both devices. This can help sync your progress. Before swi... ⇲
 
Gameplay issue

Excessive waiting time for hearts

Fix: Use the waiting time to engage in other activities or games. This can help you make the most of your time while waiting for hearts to regene... ⇲

Hearts for puzzles regenerate too slowly

Fix: To manage the slow regeneration of hearts, consider playing the game during times when you can take breaks. Use the time between heart regen... ⇲

Mini games interrupt story progression

Fix: Try to complete mini games as soon as they appear to avoid interruptions later. If you find a mini game particularly challenging, take a bre... ⇲

Difficult puzzles lead to frustration

Fix: If you encounter a particularly difficult puzzle, take a break and return to it later with a fresh mindset. Sometimes stepping away can help... ⇲

Inability to skip or replay easier puzzles

Fix: If you cannot skip puzzles, focus on completing them as quickly as possible. Use hints or guides if available to expedite the process. OR... ⇲

Difficulty in completing mini games affects story advancement

Fix: If you struggle with mini games, practice them in a relaxed setting. Familiarize yourself with the mechanics to improve your performance.... ⇲
 
Payments issue

Incomplete game experience without payment

Fix: Focus on maximizing the free content available. Engage with all free events, challenges, and storylines to get the most out of the game with... ⇲
 
Backup issue

No save option between episodes

Fix: To manage the lack of a save option, try to complete each episode in one sitting if possible. This will help you avoid losing progress betwe... ⇲
 
UI issue

Translation errors and awkward wording

Fix: If you encounter translation errors, take note of them and try to understand the context. Sometimes, the meaning can still be inferred despi... ⇲
 
Screen issue

Black screen issue after downloading content

Fix: If you encounter a black screen, try restarting the game or your device. This can often resolve temporary glitches. OR Check your interne... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.3%

Bad experience
14.4%

Neutral
6.4%

~ from our NLP analysis of 428,838 combined software ratings.

 Private Data Duskwood collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. download files without notification
  11. receive data from Internet

  Cost of Subscriptions
  1. $1.99 - $124.99 per item