Fix Polycam errors on android

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23 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Customization
Limited export formats in free version

🛠️ Consider using a file conversion tool or software that can convert the available export formats into... show fix »
 
Payments
Subscription model for essential features

🛠️ Evaluate your usage needs and consider if the subscription is worth the investment for you. If not,... show fix »
Limited free trials

🛠️ Maximize the use of the free trial by planning your scans in advance. Identify what features you wan... show fix »
 
Bugs
Inconsistent scan quality

🛠️ Ensure proper lighting conditions while scanning. Natural light is best, but avoid direct sunlight.... show fix »
 
UI
User interface issues

🛠️ Familiarize yourself with the app by exploring all menus and options. Spend some time navigating the... show fix »
 
Uploads
Failed uploads count against free credits

🛠️ Before uploading, ensure that your scans are complete and meet the app's requirements to minimize fa... show fix »
 
Support
No feedback on failed scans

🛠️ After a failed scan, review the scanning conditions and try to identify what might have gone wrong,... show fix »
 
Compatibility
Poor support for larger objects

🛠️ Break down larger objects into smaller sections and scan them individually. You can then stitch the... show fix »
 
Camera
Inability to use existing photos

🛠️ If you have existing photos, consider using them as a reference while scanning the object again in r... show fix »
 
Network
Requires internet for processing

🛠️ Download the necessary files or updates while on a stable internet connection, then try to use the a... show fix »
 
Gameplay
High learning curve for effective use

🛠️ Dedicate time to practice using the app. Start with simple objects and gradually move to more comple... show fix »
Difficulties with object isolation during scanning

🛠️ Ensure that the object is well-lit and has a contrasting background to help the app distinguish it f... show fix »
 
Settings
Inadequate instructions for successful scanning

🛠️ Refer to online resources or community forums where users share their experiences and tips for succe... show fix »
 
Video
Low-quality output for certain file formats

🛠️ Try exporting in different formats to see which one provides the best quality for your needs. Experi... show fix »
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 Contact Support
Developer:
Polycam
Email:
  contact@polycam.ai
Website:
🌐 poly.cam
Terms/Privacy:
⚔️ https://poly.cam/privacy_policy.html
 Private Data Polycam collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. read Google service configuration
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
83.1%

Negative experience
9.0%

Neutral
7.7%

~ from our NLP analysis of 18,858 combined software ratings.
  Cost of Subscriptions
  1. $17.99 - $99.99 per item