Fix The Roku App (Official) errors on android

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I have a problem with The Roku App (Official)
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Excessive ads during streaming

🛠️ 1. Check for ad settings: Some apps allow you to adjust ad preferences in their settings. Look for o... show fix »
App resets streaming after ads

🛠️ 1. Check for updates in the Roku app to ensure you have the latest version. 2. Clear the app cache:... show fix »
 
Syncing
App frequently loses TV selection

🛠️ 1. Ensure your Roku device and mobile device are on the same Wi-Fi network. Go to Settings on both d... show fix »
 
Remote
Remote feature is buggy

🛠️ 1. Ensure both your mobile device and Roku device are connected to the same Wi-Fi network. 2. Restar... show fix »
Requires physical remote to reconnect

🛠️ 1. Restart the Roku device and the mobile device to refresh the connection. 2. Ensure both devices a... show fix »
Unresponsive remote controls

🛠️ 1. Ensure your mobile device is connected to the same Wi-Fi network as the Roku device. 2. Restart b... show fix »
 
Network
App fails to connect to TV

🛠️ 1. Check your Wi-Fi connection: Ensure that your mobile device and Roku device are connected to the... show fix »
Frequent disconnections from network

🛠️ 1. Check your Wi-Fi signal strength: Move closer to the router if the signal is weak. 2. Restart you... show fix »
 
Audio
Headphone mode is broken

🛠️ 1. Disconnect and reconnect your headphones to ensure a proper connection. 2. Restart the Roku app a... show fix »
Audio drops frequently

🛠️ 1. Check your Wi-Fi connection: Ensure that your internet connection is stable. 2. Restart the Roku... show fix »
 
Search
Search function is ineffective

🛠️ 1. Ensure you are using the correct spelling and keywords when searching. 2. Clear the app cache: Go... show fix »
 
Crashes
App crashes or becomes unresponsive

🛠️ 1. Clear the app cache: Go to Settings > Apps > Roku App > Storage > Clear Cache. This can help reso... show fix »
App requires frequent restarts

🛠️ 1. Clear the app cache: Go to Settings > Apps > Roku App > Storage > Clear Cache. This can help impr... show fix »
 
Content
Limited content availability

🛠️ 1. Check for updates in the Roku app to ensure you have access to the latest content. 2. Explore oth... show fix »
 
Compatibility
Inconsistent performance across devices

🛠️ 1. Ensure all devices are updated to the latest version of the Roku app. 2. Check the performance of... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Roku, Inc. & its affiliates
Email:
  feedback@roku.com
Website:
🌐 www.roku.com
Terms/Privacy:
⚔️ https://www.roku.com/about/privacy
 Private Data The Roku App (Official) collects from your Android
  1. approximate location (network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. change network connectivity
  10. allow Wi-Fi Multicast reception
  11. connect and disconnect from Wi-Fi
  12. full network access
  13. change your audio settings
  14. prevent device from sleeping
  15. modify system settings
  16. receive data from Internet

 Breakdown of Software Ratings
Positive experience
92.4%

Neutral
4.0%

Negative experience
3.7%

~ from our NLP analysis of 2,785,670 combined software ratings.