fix problems on H Band [android]

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—— Run into issues on H Band? Get help pending when official support gets back to you!

H Band
Info:
company: H Band
: veepooandroid@gmail.com
: android-1@veepoo.cn
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Slow issue

Slow alarm setup process

Fix: 1. Update the app: Make sure you have the latest version of H Band installed, as updates often improve functionality. 2. Restart the app: C... ⇲
 
Bugs issue

Inaccurate health monitoring data

Fix: 1. Ensure proper fit: Make sure the watch is worn correctly on your wrist, as a loose fit can lead to inaccurate readings. 2. Calibrate the... ⇲

Step count not logged in-app

Fix: 1. Ensure proper fit: Make sure the watch is worn correctly on your wrist for accurate step tracking. 2. Restart the watch: Sometimes, a si... ⇲
 
UI issue

Inability to lock or delete watch faces

Fix: 1. Check for updates: Ensure that both the app and the watch firmware are updated to the latest versions, as this may add new features. 2.... ⇲

Pop-up error messages obstructing app use

Fix: 1. Clear app cache: Go to Settings > Apps > H Band > Storage > Clear Cache to remove any temporary files that may be causing errors. 2. Res... ⇲
 
Battery issue

Background data usage drains battery

Fix: 1. Limit background data: Go to your device's Settings > Apps > H Band > Data Usage and restrict background data usage. 2. Disable notifica... ⇲

Excessive data usage causing phone overheating

Fix: 1. Limit background data: Go to Settings > Apps > H Band > Data Usage and restrict background data usage. 2. Disable unnecessary features:... ⇲
 
Notifications issue

Notifications frequently reset

Fix: 1. Check notification settings: Go to the H Band app settings and ensure that notifications are enabled and properly configured. 2. Clear a... ⇲
 
Registration issue

Difficulties in account creation

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection before attempting to create an account.... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore all settings: Go through all the settings in the H Band app to ensure you are not missing any customization options. 2. Check fo... ⇲
 
Syncing issue

Inconsistent data syncing

Fix: 1. Ensure Bluetooth is enabled: Make sure Bluetooth is turned on for both the phone and the watch. 2. Restart both devices: Restart your ph... ⇲
 
Compatibility issue

Lack of water resistance

Fix: 1. Avoid water exposure: Since the watch lacks water resistance, avoid wearing it in wet conditions or while swimming. 2. Use a protective... ⇲
 
Settings issue

No option to edit sleep or step data

Fix: 1. Check for updates: Ensure that the app is updated, as new features may be added in updates. 2. Use third-party apps: Consider using thir... ⇲
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 what users are saying
Good experience
66.1%

Bad experience
24.5%

Neutral
9.4%

~ from our NLP analysis of 33,884 combined software ratings.

 Private Data H Band collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your contacts
  4. modify your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. access extra location provider commands
  8. directly call phone numbers
  9. reroute outgoing calls
  10. read call log
  11. read phone status and identity
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. take pictures and videos
  15. view Wi-Fi connections
  16. view network connections
  17. pair with Bluetooth devices
  18. access Bluetooth settings
  19. send sticky broadcast
  20. connect and disconnect from Wi-Fi
  21. disable your screen lock
  22. full network access
  23. change your audio settings
  24. run at startup
  25. draw over other apps
  26. control vibration
  27. prevent device from sleeping
  28. control media playback and metadata access