—— Run into issues on Airbase? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if there are any settings within the app that allow you to assign approver roles. Navigate to the settings or user management section... ⇲
Fix: Try clearing your browser cache and cookies, as this can sometimes resolve issues with website performance. Go to your browser settings, fin... ⇲
Fix: Check if there is a transaction history or activity log within the app. This may provide details on past purchases, including dates. Look fo... ⇲
Fix: If you are experiencing issues transitioning from Excel, try exporting your data from Excel in a compatible format (like CSV) and then impor... ⇲
Fix: Check if there is an option in the app settings to manage receipt folders. If available, navigate to that section and create or select a fol... ⇲
Fix: Ensure that the app has the necessary permissions to access your device's gallery. Go to your device settings, find the app, and check the p... ⇲
Fix: Verify if the app supports PDF uploads by checking the file types allowed in the upload section. If PDFs are not supported, consider convert... ⇲
Fix: Make sure the app is updated to the latest version. Go to the Google Play Store, search for Airbase, and check for updates. Installing the l... ⇲
Fix: Ensure that you are entering the correct credentials and that your Okta account is active. Double-check for any typos in your username or pa... ⇲
Fix: Try using the 'Remember Me' feature if available, which can simplify the login process. Additionally, ensure that your device's keyboard set... ⇲
Fix: Try uninstalling and then reinstalling the app. This can resolve issues caused by corrupted files or settings. Go to your device settings, f... ⇲
Fix: Close any background apps that may be using system resources. This can help improve the performance of Airbase. Access the recent apps menu... ⇲
Fix: Ensure that you have the latest version of the app installed, as updates often include security patches. Check the Google Play Store for upd... ⇲
Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections and functionalities to better understan... ⇲