fix problems on Boom Beach [android]

​

—— Run into issues on Boom Beach? Get help pending when official support gets back to you!

Boom Beach: War Strategy Game
Info:
company: Supercell
: gp-info@supercell.com
: help.supercellsupport.com
: Jatkasaarenlaituri 1 00180 Helsinki Finland
Chat with our AI-based Boom Beach Support
   Hello! How can I assist you?  

characters left:
 
Gameplay issue

High-level players dominate low-level players

Fix: 1. Join a supportive task force: Look for a task force that is more focused on helping lower-level players. They can provide tips and strate... ⇲

Resource management is frustrating

Fix: 1. Prioritize upgrades: Focus on upgrading the most critical buildings and troops first to maximize your resource efficiency. OR 2. Use r... ⇲

Time-consuming upgrades

Fix: 1. Plan your upgrades: Strategically plan your upgrades during times when you can be away from the game, allowing you to maximize your time... ⇲
 
Ads issue

Excessive ads and auto-download issues

Fix: 1. Adjust your ad settings: Check the settings within the game to see if there are options to limit ads or opt-out of certain types of ads.... ⇲

Survey ads that cannot be closed

Fix: 1. Force close the app: If you encounter an unclosable ad, force close the app through your device settings and restart it to bypass the ad.... ⇲
 
Slow issue

Game progression is slow

Fix: 1. Focus on daily tasks: Prioritize completing daily tasks and events, as these often provide valuable rewards that can help speed up your p... ⇲
 
Glitches issue

Glitches in ship battles

Fix: 1. Clear the app cache: Go to your device settings, find the app in the application manager, and clear the cache. This can help resolve temp... ⇲
 
Security issue

Players can cheat at low levels

Fix: 1. Play strategically: Focus on improving your own skills and strategies to counteract the advantages that cheaters may have. This can help... ⇲

No reporting system for hackers

Fix: 1. Document evidence: Keep a record of any suspicious behavior you encounter, including player names and actions, which can be useful for fu... ⇲
 
Bugs issue

Inconsistent troop loss reporting

Fix: 1. Double-check troop stats: After battles, review your troop stats and losses carefully to ensure you have an accurate understanding of wha... ⇲
 
Crashes issue

Game crashes frequently

Fix: 1. Update the game: Ensure you have the latest version of the game installed, as updates often include bug fixes that can resolve crashing i... ⇲
 
Updates issue

Lack of new content

Fix: 1. Engage with the community: Participate in forums or social media groups related to the game to stay updated on any unofficial content or... ⇲
 
Payments issue

Pay-to-win mechanics

Fix: 1. Focus on free resources: Make the most of the free resources available in the game by completing daily tasks and events, which can help y... ⇲
 
Compatibility issue

Incompatibility with certain devices

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the game. If it doesn't, consider upgrading your... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
86.7%

Bad experience
7.9%

Neutral
5.4%

~ from our NLP analysis of 6,284,722 combined software ratings.

 Private Data Boom Beach collects from your Android
  1. take pictures and videos
  2. view Wi-Fi connections
  3. view network connections
  4. connect and disconnect from Wi-Fi
  5. full network access
  6. prevent device from sleeping
  7. read Google service configuration
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item