Fix Plato errors on android

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26 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Network
game disconnection issues

🛠️ Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the iss... show fix »
server connection issues

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
 
Slow
slow forfeit process for inactivity

🛠️ Set a timer or reminder to check back on the game to avoid inactivity penalties. OR If you antici... show fix »
 
Notifications
chat notifications not received

🛠️ Check your app notification settings in your device settings to ensure notifications are enabled for... show fix »
 
Customization
sticker pack organization needed

🛠️ Manually create a favorites list by using the stickers you use most often to keep them easily access... show fix »
 
Gameplay
limited ways to earn coins

🛠️ Participate in daily challenges or events that may offer coin rewards. OR Engage with the communi... show fix »
rigged games with algorithms

🛠️ Play with friends or in private rooms where you can control the game settings and rules. OR Keep... show fix »
inability to play with friends and strangers simultaneously

🛠️ Create a private game room and invite friends, then open it to the public for others to join. OR... show fix »
abuse of turn-based system

🛠️ Set clear rules with your friends before starting a game to minimize abuse. OR Use the in-game re... show fix »
canceled games due to inactivity

🛠️ Set reminders to check back on games to avoid inactivity penalties. OR If you know you will be in... show fix »
 
Bugs
game skipping rounds

🛠️ Ensure your app is updated to the latest version to fix any bugs related to game rounds. OR Try r... show fix »
automatic card drawing errors

🛠️ Restart the game to reset the card drawing mechanism. OR Check for updates that may fix card draw... show fix »
multiple game instances causing issues

🛠️ Limit the number of games you have open at one time to reduce performance issues. OR Close any un... show fix »
bugs and glitches during gameplay

🛠️ Keep the app updated to the latest version to benefit from bug fixes. OR Restart the game or your... show fix »
 
UI
incorrect game state display

🛠️ Refresh the game by closing and reopening the app to reset the game state display. OR Check for u... show fix »
inconsistent game visibility

🛠️ Check your internet connection and ensure it is stable to improve game visibility. OR Try logging... show fix »
confusing favorites section

🛠️ Organize your favorites by regularly updating them based on your current preferences. OR Use a co... show fix »
 
Installation
app not functioning after reinstall

🛠️ Clear the cache of the Play Store and reinstall the app again to ensure a clean installation. OR... show fix »
 
Backup
account backup issues

🛠️ Regularly back up your account information by linking it to a social media account or email. OR T... show fix »
 
Loading
loading screen issues

🛠️ Clear the app cache in your device settings to improve loading times. OR Ensure your device has e... show fix »
 
Support
rude players online

🛠️ Use the mute or block feature to avoid interactions with rude players. OR Engage with friends or... show fix »
 
Audio
confusing sound toggle

🛠️ Test the sound settings in the app to ensure they are set correctly and adjust as needed. OR Chec... show fix »
 
Freezing
frequent game freezes

🛠️ Clear the app cache and data to improve performance and reduce freezing. OR Ensure your device is... show fix »
 
Privacy
inappropriate content in social lounges

🛠️ Use the reporting feature to report inappropriate content or users. OR Avoid engaging in lounges... show fix »
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 Contact Support
Developer:
Plato Team Inc.
Email:
  hello+googleplay@platoapp.com
Website:
🌐 www.platoapp.com
Terms/Privacy:
⚔️ https://www.platoapp.com/privacy
 Private Data Plato collects from your Android
  1. record audio
  2. view Wi-Fi connections
  3. view network connections
  4. full network access
  5. change your audio settings
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. Google Play license check
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
90.1%

Negative experience
6.9%

Neutral
3.0%

~ from our NLP analysis of 616,118 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $99.99 per item