Fix Bicimad errors on android

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Syncing
Does not register bike returns

🛠️ Ensure that you are following the correct procedure for returning bikes. Make sure the bike is prope... show fix »
Failed synchronization with payment methods

🛠️ Remove and re-add your payment method in the app. Go to the payment settings and delete the existing... show fix »
 
Bugs
Continuous errors

🛠️ Check your internet connection. A weak or unstable connection can cause errors. Switch between Wi-Fi... show fix »
Non-informative error messages

🛠️ Take note of the specific error message and search for it online. Sometimes, other users may have fo... show fix »
Unreliable bike unlocking

🛠️ Ensure that your location services are enabled. Go to Settings > Location and make sure it is turned... show fix »
Bikes often nonfunctional

🛠️ Check the app for bike availability and status before heading to a station. This can save you time a... show fix »
Inconsistent app performance

🛠️ Regularly update the app to ensure you have the latest performance improvements and bug fixes. OR... show fix »
Poor bike maintenance

🛠️ Report any maintenance issues through the app if possible, as this can help improve the service. O... show fix »
 
Loading
Screens fail to load

🛠️ Restart your device. This can help clear temporary glitches that may be causing the app screens to f... show fix »
 
Login
Confusing login process

🛠️ Ensure you are using the correct login credentials. Double-check your username and password for any... show fix »
Frequent logouts

🛠️ Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization a... show fix »
Hours wasted on sign-in attempts

🛠️ Use the 'Remember Me' feature if available, to save your login credentials for future use. OR Con... show fix »
 
Payments
Payment methods fail

🛠️ Check if your payment method is valid and has sufficient funds. Ensure that your card is not expired... show fix »
Blank screen after payment

🛠️ Wait a few moments to see if the screen loads. Sometimes, it may take a moment for the transaction t... show fix »
Glitchy payments page

🛠️ Try accessing the payments page during off-peak hours when server load may be lower, which can impro... show fix »
High charges due to app errors

🛠️ Keep track of your rides and charges manually to ensure you are being billed correctly. If you notic... show fix »
 
Search
Difficult to search for stations

🛠️ Use the map feature within the app to locate nearby stations. Zoom in and out to find the station yo... show fix »
 
Support
Poor customer support

🛠️ Check the app for a FAQ or help section that may provide answers to common issues without needing to... show fix »
Unable to report issues

🛠️ Look for a feedback or report issue section within the app. This may be located in the settings or h... show fix »
 
Registration
Sign-up process fails

🛠️ Ensure that you are entering all required information correctly and that your internet connection is... show fix »
International numbers not accepted

🛠️ If you are using an international number, try adding the country code correctly. For example, for a... show fix »
 
Messages
SMS verification not sent

🛠️ Check your phone's SMS settings to ensure that you can receive messages from unknown numbers. Someti... show fix »
 
UI
Cumbersome navigation

🛠️ Familiarize yourself with the app layout by exploring each section. This can help you navigate more... show fix »
Inconsistent design across devices

🛠️ Ensure that you are using the latest version of the app on all devices to minimize design inconsiste... show fix »
Keypad disappears during SMS entry

🛠️ Restart your device to clear any temporary glitches that may be causing the keypad to disappear. O... show fix »
 
Camera
Broken barcode reader

🛠️ Ensure that your camera lens is clean and unobstructed. Dirt or smudges can affect the barcode scann... show fix »
 
Compatibility
App not compatible with some devices

🛠️ Check the app's requirements on the Google Play Store to ensure your device meets them. If not, cons... show fix »
 
Network
Location errors when undocking bikes

🛠️ Ensure that your location services are enabled and that the app has permission to access your locati... show fix »
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 Contact Support
Developer:
EMT Madrid, S.A.
Email:
  emtandroid@gmail.com
Website:
🌐 www.emtmadrid.es
Terms/Privacy:
⚔️ http://www.emtmadrid.es/PoliticaPrivacidadBiciMAD
 Private Data bicimad collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. control Near Field Communication
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. read Google service configuration
  14. receive data from Internet

 Breakdown of Software Ratings
Negative experience
68.0%

Positive experience
24.7%

Neutral
7.2%

~ from our NLP analysis of 9,049 combined software ratings.