fix problems on NPlayer [android]

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nPlayer
Info:
company: Newin Inc.
: support@nplayer.tv
: www.nplayer.com
: Yekyung Buildlng 7, 8, 9F 44, Jandari-ro, Mapo-gu, Seoul, Korea
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Search issue

Local tab not finding files

Fix: Ensure that the app has permission to access your device's storage. Check the app permissions in your device settings and enable storage acc... ⇲
 
Network issue

Google Drive access blocked

Fix: Check your internet connection to ensure it is stable and working properly. A poor connection can prevent access to cloud services like Goog... ⇲

Network access stopped working

Fix: Check your device's network settings to ensure you are connected to a stable Wi-Fi or mobile data network. Restart your router if necessary.... ⇲

Chromecast support issues

Fix: Ensure that both your device and Chromecast are connected to the same Wi-Fi network. This is essential for casting to work properly. OR R... ⇲
 
Video issue

nPlayer does not show any videos

Fix: Verify that the app has the necessary permissions to access your device's storage. Go to Settings > Apps > nPlayer > Permissions and ensure... ⇲

nPlayer resumes previous video instead of new one

Fix: Check the app's playback settings for an option to disable 'Resume Playback'. This setting might be causing the app to automatically resume... ⇲
 
Slow issue

Slow loading of videos

Fix: Reduce the video quality settings within the app. Lowering the resolution or bitrate can help videos load faster, especially on slower devic... ⇲
 
Crashes issue

Random crashes during playback history clearing

Fix: Try clearing the app's cache and data. Go to Settings > Apps > nPlayer > Storage, then tap on 'Clear Cache' and 'Clear Data'. This can resol... ⇲

nPlayer crashes with incorrect directory input

Fix: Double-check the directory path you are entering to ensure it is correct. Avoid using special characters or spaces that might cause issues.... ⇲
 
Updates issue

Lack of updates and support

Fix: While you cannot update the app yourself, you can ensure your device's operating system is up to date, as this can sometimes improve app com... ⇲

Inability to read files after update

Fix: Clear the app's cache and data to reset any corrupted settings. Go to Settings > Apps > nPlayer > Storage, then tap on 'Clear Cache' and 'Cl... ⇲
 
Compatibility issue

Outdated built-in browser

Fix: Use an external browser for web-related tasks. Copy any necessary links from nPlayer and paste them into a more up-to-date browser like Chro... ⇲

nPlayer does not show files on Android 13

Fix: Check if the app has the necessary permissions to access files on Android 13. Go to Settings > Apps > nPlayer > Permissions and ensure 'File... ⇲
 
Permissions issue

Cannot manually add specific SD card folder

Fix: Ensure that the app has permission to access external storage. Go to Settings > Apps > nPlayer > Permissions and enable 'Storage'. OR Use... ⇲
 
UI issue

Subtitle font performance issues

Fix: Try changing the subtitle font to a simpler one within the app's settings. Complex fonts can sometimes cause performance issues during playb... ⇲

Cannot display .cue playlist contents

Fix: Convert the .cue file to a format that is supported by nPlayer, such as M3U or PLS. Use a playlist converter tool to do this. OR Manually... ⇲
 
Audio issue

Virtual surround sound not working

Fix: Ensure that virtual surround sound is enabled in the app's audio settings. Check for any specific settings related to audio output and adjus... ⇲
 
Account issue

Google Drive sign-in broken

Fix: Clear the app's cache and data to reset any corrupted settings related to Google Drive. Go to Settings > Apps > nPlayer > Storage, then tap... ⇲
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 what users are saying
Bad experience
57.9%

Good experience
28.0%

Neutral
13.9%

~ from our NLP analysis of 3,706 combined software ratings.

 Private Data nPlayer collects from your Android
  1. retrieve running apps
  2. read phone status and identity
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. change network connectivity
  9. connect and disconnect from Wi-Fi
  10. full network access
  11. change your audio settings
  12. draw over other apps
  13. prevent device from sleeping
  14. Google Play license check
  15. directly install apps