Fix ISolarCloud errors on android

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Loading
Faulty control for starting/stopping loading

🛠️ Ensure that the app has the necessary permissions to control the charger. Go to Settings > Apps > iS... show fix »
 
Network
Difficult reconnection after WiFi dongle goes offline

🛠️ Manually reconnect the WiFi dongle by going to the app settings and selecting the WiFi network again... show fix »
Limited information provided once online

🛠️ Explore the app settings to see if there are options to enable more detailed reporting or notificati... show fix »
PC edition times out frequently

🛠️ Check your internet connection for stability. A weak connection can cause timeouts. OR Adjust the... show fix »
Reconnection issues after dropouts

🛠️ Manually reconnect to the WiFi network through the app settings if the connection drops. OR Consi... show fix »
 
Bugs
App displays incorrect currency

🛠️ Check the app settings for currency options. Navigate to Settings > Currency and select the correct... show fix »
Revenue calculators are not useful

🛠️ Review the input parameters you are using in the calculator. Ensure that all values are accurate and... show fix »
Temperature forecast shows fixed value

🛠️ Check your location settings in the app. Ensure that the app has access to your location to provide... show fix »
Odd numbers reported

🛠️ Verify the settings and input values in the app to ensure they are correct. Incorrect inputs can lea... show fix »
Inconsistent feed-in rates

🛠️ Check the settings for feed-in rates in the app. Ensure that they are set according to your energy p... show fix »
Some app features do not work

🛠️ Ensure that the app is updated to the latest version. Go to the Google Play Store and check for upda... show fix »
Inverter reading issues

🛠️ Check the connection between the inverter and the app. Ensure that the inverter is powered on and pr... show fix »
Limited detailed usage information

🛠️ Explore the app settings to see if there are options to enable more detailed usage reports or notifi... show fix »
Incorrect battery capacity calculations

🛠️ Verify the input values for battery capacity in the app settings to ensure they are accurate. OR... show fix »
Inaccurate revenue reset process

🛠️ Check the app settings for any options related to revenue tracking and ensure they are set correctly... show fix »
Missing graph/chart/info

🛠️ Explore the app settings to see if there are options to enable graphs or charts for data visualizati... show fix »
Frequent system fault reports

🛠️ Ensure that the app is updated to the latest version, as updates often fix bugs and faults. OR Cl... show fix »
 
Updates
Live update functionality unclear

🛠️ Look for a tutorial or help section within the app that explains how to use the live update feature.... show fix »
Load data missing after updates

🛠️ Check the app settings to see if load data needs to be re-enabled after an update. OR If data is... show fix »
Setup wiped after update

🛠️ After an update, check if there is an option to restore previous settings in the app settings menu.... show fix »
Faulty animated graphics in updates

🛠️ Check the app settings to see if there is an option to disable animations or switch to a simpler vie... show fix »
 
Battery
Battery state discrepancies between screens

🛠️ Check for any app updates that may address this issue. Go to the Google Play Store and update the ap... show fix »
 
UI
Lack of basic view for grid feed-in

🛠️ Explore the app settings to see if there is an option to enable a basic view or summary of grid feed... show fix »
User interface becomes less friendly with updates

🛠️ Explore the app settings to see if there are options to revert to a previous layout or theme, if ava... show fix »
App does not show live data consistently

🛠️ Ensure that your internet connection is stable and that the app has the necessary permissions to acc... show fix »
Frequent app restarts required

🛠️ Ensure your device has enough memory and storage available. Close any unused apps running in the bac... show fix »
 
Storage
Excessive app size

🛠️ Consider clearing the app cache and data to free up space. Go to Settings > Apps > iSolarCloud > Sto... show fix »
 
Performance
Unreliable app performance

🛠️ Ensure your device has enough storage and memory available. Close any unused apps running in the bac... show fix »
Difficult setup and configuration process

🛠️ Refer to the user manual or help section of the app for step-by-step setup instructions. OR Watch... show fix »
 
Settings
Complex battery control options

🛠️ Refer to the user manual or help section of the app for guidance on how to navigate the battery cont... show fix »
Difficult to change inverter settings

🛠️ Refer to the user manual for the inverter for specific instructions on how to change settings throug... show fix »
 
Compatibility
Incompatibility with 5G networks

🛠️ Switch to a 4G or WiFi connection if possible, as the app may not be optimized for 5G networks yet.... show fix »
 
Features
No option to delete unfinished plants

🛠️ Look for an option in the app settings or plant management section to delete or hide unfinished plan... show fix »
Too many clicks to access data

🛠️ Explore the app settings to see if there are options to customize the dashboard for quicker access t... show fix »
No way to track usage without additional cost

🛠️ Check the app settings to see if there are any built-in tracking features that do not require additi... show fix »
 
Crashes
Frequent app crashes

🛠️ Clear the app cache and data. Go to Settings > Apps > iSolarCloud > Storage > Clear Cache and Clear... show fix »
 
Syncing
Lack of real-time data widget

🛠️ Check the app settings to see if there is an option to enable a real-time data widget on your home s... show fix »
 
Setup
Poor data visualization in recent updates

🛠️ Check the app settings for any options to adjust data visualization preferences or themes. OR Con... show fix »
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 Contact Support
Developer:
Sungrow Power Supply Co., Ltd.
Email:
  feedback@sungrowpower.com
Website:
🌐 en.sungrowpower.com
Terms/Privacy:
⚔️ https://portalau.isolarcloud.com/html/privacy/indexNotEu.html?lang=_en_US
 Private Data iSolarCloud collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. read phone status and identity
  6. access USB storage filesystem
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. change network connectivity
  16. allow Wi-Fi Multicast reception
  17. connect and disconnect from Wi-Fi
  18. disable your screen lock
  19. control flashlight
  20. full network access
  21. close other apps
  22. change your audio settings
  23. run at startup
  24. reorder running apps
  25. control vibration
  26. prevent device from sleeping
  27. Access download manager.
  28. download files without notification
  29. receive data from Internet

 Breakdown of Software Ratings
Negative experience
41.3%

Positive experience
37.9%

Neutral
20.7%

~ from our NLP analysis of 3,127 combined software ratings.