fix problems on FFit [android]

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—— Run into issues on FFit? Get help pending when official support gets back to you!

FFit
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company: ZHOU HAI
: 554985429@qq.com
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Syncing issue

Sync with Google Fit does not work

Fix: Check if Google Fit is installed and updated on your device. Go to Settings > Apps > Google Fit and ensure it is enabled. OR Re-link your... ⇲

Watch fails to sync data after initial connection

Fix: Ensure that both devices are within close proximity and that Bluetooth is enabled. Try re-syncing from the app settings. OR Reset the wat... ⇲
 
Network issue

FFit fails to reconnect after unbinding

Fix: Restart both your phone and watch, then attempt to rebind them through the FFit app. OR Reset the Bluetooth connection by forgetting the... ⇲

FFit disconnects from watch

Fix: Ensure that Bluetooth is enabled and that the watch is within range. Try reconnecting through the app settings. OR Restart both devices t... ⇲

Bluetooth connection issues

Fix: Ensure that Bluetooth is enabled on both devices and that they are within range. Restart Bluetooth on both devices. OR Forget the device... ⇲
 
Crashes issue

FFit closes shortly after opening

Fix: Clear the app cache and data by going to Settings > Apps > FFit > Storage > Clear Cache and Clear Data. Restart the app. OR Check for upd... ⇲

Watch shuts down unexpectedly

Fix: Check the battery level of the watch and charge it if necessary. Ensure that the watch firmware is up to date. OR Reset the watch to fact... ⇲

FFit cannot open for longer than a few seconds

Fix: Clear the app cache and data as mentioned earlier. This can help resolve persistent opening issues. OR Uninstall and reinstall the app to... ⇲
 
Notifications issue

Stuck notification in phone notification bar

Fix: Swipe down on the notification bar and clear the notification manually. If it persists, restart your phone. OR Check the app settings for... ⇲

Inability to add notifications back after disconnection

Fix: Re-enable notifications in the app settings after reconnecting the watch. OR Restart the app and check the notification settings again to... ⇲

Notifications do not work on the watch

Fix: Ensure that notification permissions are enabled in the app settings. Go to Settings > Apps > FFit > Permissions and enable notifications.... ⇲
 
Updates issue

Recent update added useless features

Fix: Explore the new features in the app settings to see if they can be customized or disabled. OR Revert to a previous version of the app if... ⇲
 
Bugs issue

Motion tracking does not record exercise routines

Fix: Check if motion tracking is enabled in the app settings. If not, enable it and ensure the watch is worn correctly during exercise. OR Man... ⇲

Inaccurate blood pressure and heart rate readings

Fix: Ensure that the watch is worn correctly on your wrist, as improper placement can lead to inaccurate readings. OR Calibrate the watch usin... ⇲

Sleep recording function is ineffective

Fix: Check if sleep tracking is enabled in the app settings. If not, enable it and ensure the watch is worn during sleep. OR Manually log slee... ⇲

Pop-up error message when app is closed

Fix: Clear the app cache and data as mentioned earlier. This can help resolve persistent error messages. OR Uninstall and reinstall the app to... ⇲

FFit frequently malfunctions

Fix: Clear the app cache and data to reset any corrupted files. Restart the app afterward. OR Check for updates for both the app and your devi... ⇲
 
Account issue

FFit unbinds from watch

Fix: Ensure that Bluetooth is enabled on both your phone and watch. Rebind the watch by going to the app settings and selecting 'Bind Device'.... ⇲

FFit fails to bind with multiple watches

Fix: Ensure that the app supports multiple devices and check for any settings related to device management. OR Unbind any previously connected... ⇲
 
Settings issue

Difficult setup process

Fix: Follow a step-by-step guide available in the app or online to assist with the setup process. OR Watch tutorial videos on the setup proces... ⇲

Automatic turn-on feature is annoying

Fix: Disable the automatic wake feature in the watch settings if available, or adjust the sensitivity settings. OR Check the app settings for... ⇲
 
Camera issue

Camera feature does not work

Fix: Ensure that the camera permissions are enabled in the app settings. Go to Settings > Apps > FFit > Permissions and enable camera access. O... ⇲
 
Customization issue

Watch face changes unexpectedly

Fix: Check the watch settings to see if there is an option to lock the watch face to prevent changes. OR Re-select your preferred watch face i... ⇲
 
Downloads issue

FFit does not download on devices

Fix: Check if your device meets the app's system requirements and has enough storage space available. OR Try downloading the app from a differ... ⇲
 
Messages issue

Message connection stops when app fails

Fix: Restart the app and check your internet connection to ensure it is stable. OR Clear the app cache and data to reset any connection issues... ⇲
 
Support issue

Instructions not available in English

Fix: Change the app language settings if available, or look for language options in the device settings. OR Use a translation app to translate... ⇲
 
Compatibility issue

Limited features based on Android version

Fix: Check if your device can be updated to a newer Android version that supports more features. OR Explore alternative apps that offer simila... ⇲
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 what users are saying
Bad experience
64.8%

Good experience
28.7%

Neutral
5.9%

~ from our NLP analysis of 5,760 combined software ratings.

 Private Data FFit collects from your Android
  1. retrieve running apps
  2. read sensitive log data
  3. find accounts on the device
  4. add or remove accounts
  5. read your contacts
  6. modify your contacts
  7. approximate location (network-based)
  8. precise location (GPS and network-based)
  9. access extra location provider commands
  10. directly call phone numbers
  11. modify phone state
  12. read call log
  13. read phone status and identity
  14. access USB storage filesystem
  15. read the contents of your USB storage
  16. modify or delete the contents of your USB storage
  17. take pictures and videos
  18. record audio
  19. view Wi-Fi connections
  20. view network connections
  21. pair with Bluetooth devices
  22. access Bluetooth settings
  23. change system display settings
  24. change network connectivity
  25. connect and disconnect from Wi-Fi
  26. disable your screen lock
  27. control flashlight
  28. full network access
  29. close other apps
  30. change your audio settings
  31. control Near Field Communication
  32. read sync settings
  33. read terms you added to the dictionary
  34. enable app debugging
  35. set wallpaper
  36. draw over other apps
  37. use accounts on the device
  38. control vibration
  39. prevent device from sleeping
  40. modify system settings
  41. toggle sync on and off
  42. add words to user-defined dictionary
  43. read subscribed feeds
  44. write subscribed feeds
  45. read Home settings and shortcuts