fix problems on Horizon Island [android]

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—— Run into issues on Horizon Island? Get help pending when official support gets back to you!

Horizon Island: Farm Adventure
Info:
company: TAAP GAME STUDIO
: taapgamestudio@gmail.com
: taapgame.com
: 4th floor, D' Office Building, 28 Thanh Thai Street, Cau Giay District, Hanoi City, Vietnam 11300
Chat with our AI-based Horizon Island Support
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Bugs issue

Event clock shows negative days

Fix: This issue may be a display bug. Restart the game to see if the clock resets correctly. If it does not, check for any available updates for... ⇲
 
Gameplay issue

Limited energy production

Fix: To increase energy production, focus on upgrading your energy-producing buildings. Make sure to collect resources regularly and complete tas... ⇲

Purchases run out quickly

Fix: To manage your purchases better, create a budget for in-game spending and prioritize essential items that will help you progress. Avoid impu... ⇲

High energy costs for actions

Fix: To mitigate high energy costs, plan your actions carefully. Focus on completing tasks that require less energy and yield better rewards. Sav... ⇲

Difficulty in obtaining and maintaining energy

Fix: To improve energy management, focus on completing quests that reward energy. Participate in events that offer energy bonuses and make sure t... ⇲
 
Crashes issue

Game crashes unexpectedly

Fix: Ensure your device has enough storage space and that the game is updated to the latest version. Restart your device to clear any temporary i... ⇲
 
Ads issue

Mandatory ads are annoying

Fix: If the ads are interrupting your gameplay, try to play during times when you can tolerate them, such as when you are waiting for energy to r... ⇲

Too many ads disrupt gameplay

Fix: Try to play during times when you can tolerate ads, such as when you are waiting for energy to regenerate. This can help minimize the disrup... ⇲
 
Settings issue

Long tutorial prevents access to settings

Fix: If the tutorial is too long, try to follow through quickly by skipping any non-essential parts if the game allows it. Focus on completing th... ⇲
 
Freezing issue

Game freezes on load screen

Fix: If the game freezes on the load screen, try restarting the app. If that does not work, clear the app cache as mentioned earlier. This can he... ⇲
 
Glitches issue

Glitches preventing game progression

Fix: If you encounter glitches, try restarting the game or clearing the app cache. This can often resolve minor issues that prevent progression.... ⇲
 
Customization issue

Lack of new decorations and content

Fix: To cope with the lack of new content, focus on maximizing the use of existing decorations and optimizing your farm layout. This can keep the... ⇲
 
Payments issue

Pay-to-win elements favoring paying users

Fix: To navigate pay-to-win elements, focus on maximizing your free resources and energy. Participate in all available events and complete daily... ⇲
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 what users are saying
Good experience
93.7%

Neutral
3.6%

Bad experience
2.7%

~ from our NLP analysis of 6,510 combined software ratings.

 Private Data Horizon Island collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. prevent device from sleeping
  8. read Google service configuration
  9. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item