Fix 1SpotMedia errors on android

  32 Lyndhurst Rd, Kingston 5, Jamaica
I have a problem with 1SpotMedia
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Video
Audio plays but video freezes

🛠️ 1. Restart the app: Close 1SpotMedia completely and reopen it. This can sometimes resolve temporary... show fix »
App does not project to TV

🛠️ 1. Check your TV settings: Ensure that your TV is set to the correct input source for casting. 2. U... show fix »
 
Crashes
Frequent app crashes

🛠️ 1. Free up device storage: Check your device's storage and delete unnecessary files or apps to ensur... show fix »
 
Login
Unable to log into the app

🛠️ 1. Check your credentials: Ensure that you are entering the correct username and password. If you ha... show fix »
 
Account
Password reset emails not received

🛠️ 1. Check your spam/junk folder: Sometimes, password reset emails can end up in the spam folder. Make... show fix »
Locked out of the app

🛠️ 1. Reset your password: Use the password reset option to regain access to your account. 2. Clear ap... show fix »
 
Audio
Volume is too low

🛠️ 1. Check device volume settings: Ensure that your device's media volume is turned up. You can adjust... show fix »
Silent audio

🛠️ 1. Check device volume: Ensure that your device's media volume is turned up and not muted. 2. Resta... show fix »
 
Screen
Cannot rotate to landscape

🛠️ 1. Check device orientation settings: Go to Settings > Display > and ensure that 'Auto-rotate' is en... show fix »
Full screen not working

🛠️ 1. Check for app updates: Ensure you are using the latest version of 1SpotMedia, as updates may fix... show fix »
Requires screen to be on for audio

🛠️ 1. Change device settings: Go to Settings > Display > Sleep and set it to a longer duration to preve... show fix »
 
Network
Inconsistent streaming quality

🛠️ 1. Test your internet speed: Use a speed test app to check your connection speed. If it's slow, cons... show fix »
Buffering issues

🛠️ 1. Check your internet connection: Ensure you have a stable and fast internet connection. If possibl... show fix »
 
Compatibility
Device limit on usage

🛠️ 1. Log out of other devices: If you are logged into 1SpotMedia on multiple devices, log out of those... show fix »
 
Settings
No ability to adjust stream quality

🛠️ 1. Check app settings: Look for any settings within 1SpotMedia that may allow you to adjust stream q... show fix »
 
Payments
Inability to cancel subscription

🛠️ 1. Check subscription settings: Go to your account settings within the app to find the subscription... show fix »
Unfair subscription charges for international users

🛠️ 1. Review subscription options: Check if there are different subscription plans available for intern... show fix »
 
Ads
Frequent advertising

🛠️ 1. Upgrade to a premium version: If available, consider upgrading to a premium version of the app th... show fix »
 
Updates
No updates available

🛠️ 1. Check Google Play Store: Go to the Google Play Store and search for 1SpotMedia to see if any upda... show fix »
 
Bugs
Inconsistent app performance

🛠️ 1. Clear app cache: Go to Settings > Apps > 1SpotMedia > Storage > Clear Cache to remove any tempora... show fix »
 
Support
Poor customer service

🛠️ 1. Use in-app support: Check if 1SpotMedia has an in-app support feature or FAQ section that can hel... show fix »
 
Installation
App does not install on devices

🛠️ 1. Check device compatibility: Ensure that your device meets the minimum requirements for 1SpotMedia... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Radio Jamaica Limited
Email:
  1spotmediadev@gmail.com
Website:
🌐 www.1spotmedia.com
Terms/Privacy:
⚔️ https://www.1spotmedia.com/#!/terms-and-conditions
 Private Data 1SpotMedia collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. change your audio settings
  6. run at startup
  7. draw over other apps
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
58.3%

Negative experience
32.9%

Neutral
6.5%

~ from our NLP analysis of 2,114 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $99.99 per item