fix problems on Tawasal SuperApp [android]

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—— Run into issues on Tawasal SuperApp? Get help pending when official support gets back to you!

Tawasal SuperApp
Info:
company: Tawasal Information Technology LLC
: support@tawasal.ae
: tawasal.ae
: Al Montazah Tower B, 5th Floor, Office 501, Abu-Dhabi, UAE
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Loading issue

Tawasal SuperApp keeps loading without action

Fix: 1. Clear the app cache by going to Settings > Apps > Tawasal SuperApp > Storage > Clear Cache. 2. Restart your phone to refresh the app's fu... ⇲
 
Screen issue

Screen share not working

Fix: 1. Ensure that both devices are connected to the same Wi-Fi network. 2. Check the app permissions for Tawasal SuperApp to ensure it has perm... ⇲
 
Audio issue

Automatically switching to speaker mode during calls

Fix: 1. Check if the proximity sensor is obstructed. Clean the area around the front camera and sensor. 2. Go to Settings > Sound > Advanced sett... ⇲

Poor call quality after update

Fix: 1. Check your network signal strength. If it's weak, try moving to an area with better reception. 2. Go to Settings > Network & internet > M... ⇲

Voice cracking during calls

Fix: 1. Ensure you are in an area with good network coverage. 2. Check if any other apps are using bandwidth during the call and close them. 3. R... ⇲
 
Notifications issue

Missed calls shown after delay

Fix: 1. Check your network settings and ensure you have a stable connection. 2. Go to Settings > Apps > Phone > Storage and clear the cache. 3. R... ⇲
 
Background issue

Tawasal SuperApp not working in the background

Fix: 1. Go to Settings > Apps > Tawasal SuperApp > Battery and ensure 'Allow background activity' is enabled. 2. Check for any battery saver sett... ⇲

Cannot use other apps during calls

Fix: 1. Check if the app has permission to run in the background by going to Settings > Apps > Tawasal SuperApp > Permissions and enabling necess... ⇲
 
Updates issue

Bluetooth not connecting after update

Fix: 1. Go to Settings > Bluetooth and toggle Bluetooth off and on. 2. Forget the Bluetooth device and re-pair it by going to Settings > Bluetoot... ⇲
 
Crashes issue

Tawasal SuperApp crashes frequently

Fix: 1. Clear the app cache by going to Settings > Apps > Tawasal SuperApp > Storage > Clear Cache. 2. Ensure your device has enough storage spac... ⇲
 
Login issue

Unable to log in

Fix: 1. Check your internet connection to ensure it is stable. 2. Ensure you are entering the correct username and password. If you forgot your p... ⇲
 
Contacts issue

Contacts not showing names

Fix: 1. Go to Settings > Apps > Tawasal SuperApp > Permissions and ensure it has permission to access contacts. 2. Restart the app to refresh the... ⇲
 
Bugs issue

Bugs in themes

Fix: 1. Check for any available updates for Tawasal SuperApp in the Google Play Store and install them. 2. Restart the app to see if the bugs are... ⇲
 
Settings issue

No option to silence incoming call ringtone

Fix: 1. Go to Settings > Sound > Phone ringtone and set it to 'None' or select a silent ringtone. 2. Alternatively, enable 'Do Not Disturb' mode... ⇲
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 what users are saying
Good experience
73.4%

Bad experience
20.3%

Neutral
4.7%

~ from our NLP analysis of 6,610 combined software ratings.

 Private Data Tawasal SuperApp collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your own contact card
  4. read your contacts
  5. modify your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. directly call phone numbers
  9. read call log
  10. read phone status and identity
  11. read the contents of your USB storage
  12. modify or delete the contents of your USB storage
  13. take pictures and videos
  14. record audio
  15. view Wi-Fi connections
  16. view network connections
  17. create accounts and set passwords
  18. pair with Bluetooth devices
  19. full network access
  20. change your audio settings
  21. read sync settings
  22. run at startup
  23. draw over other apps
  24. control vibration
  25. prevent device from sleeping
  26. toggle sync on and off
  27. install shortcuts
  28. uninstall shortcuts
  29. read Google service configuration
  30. receive data from Internet