fix problems on Fever [android]

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—— Run into issues on Fever? Get help pending when official support gets back to you!

Fever: Local Events & Tickets
Info:
company: Fever Labs
: info@feverup.com
: feverup.com
Chat with our AI-based Fever Support
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UI issue

Fever is not user-friendly

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and available options. Consider looking for tutorial vide... ⇲

Confusing interface for new users

Fix: Take advantage of any onboarding tutorials or guides provided within the app. These can help you understand how to navigate the interface ef... ⇲
 
Battery issue

High data usage in the background

Fix: To reduce data usage, go to your device's 'Settings', select 'Apps', find Fever, and tap on 'Data Usage'. From there, you can restrict backg... ⇲
 
Gameplay issue

Limited attractions available

Fix: Regularly check the app for new attractions as Fever frequently updates its offerings. You can also set notifications for new events in your... ⇲
 
Support issue

Slow customer service response

Fix: To expedite responses, check the FAQ section within the app or on the Fever website. Many common issues are addressed there, which may provi... ⇲

Customer service lacks effective resolution

Fix: When contacting customer service, be as detailed as possible about your issue. Include screenshots or specific examples to help them underst... ⇲
 
Settings issue

Difficult to change ticket dates

Fix: To change ticket dates, navigate to your ticket section in the app. Look for an option labeled 'Change Date' or 'Manage Tickets'. Follow the... ⇲

Inflexible terms and conditions

Fix: Read through the terms and conditions carefully before making a purchase to understand your rights and obligations. This can help you make i... ⇲
 
Installation issue

Fever requires installation for ticket access

Fix: If you prefer not to install the app, check if Fever offers a web-based platform where you can access your tickets. Visit the Fever website... ⇲
 
Payments issue

Refund policy is strict and unhelpful

Fix: Familiarize yourself with the refund policy by reviewing it in the app or on the Fever website. Understanding the terms can help you navigat... ⇲

Vouchers do not roll over

Fix: Check the terms and conditions of the vouchers to understand their validity period. Plan your usage accordingly to avoid losing them. OR... ⇲

No option for refunds after cancellations

Fix: Review the cancellation policy in the app to understand your options. If you believe you are eligible for a refund, document your case and s... ⇲
 
Messages issue

Inconsistent communication regarding cancellations

Fix: Regularly check the app for updates on your events. Fever may post notifications or updates regarding cancellations directly in the app. O... ⇲
 
Bugs issue

Technical difficulties lead to event cancellations

Fix: Stay updated on any technical issues by checking Fever's social media or website for announcements regarding system outages or maintenance.... ⇲
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 what users are saying
Good experience
87.9%

Bad experience
10.3%

Neutral
1.8%

~ from our NLP analysis of 100,605 combined software ratings.

 Private Data Fever collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. read Google service configuration
  13. receive data from Internet