fix problems on Qapital [android]

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—— Run into issues on Qapital? Get help pending when official support gets back to you!

Qapital: Set & Forget Finances
Info:
company: Qapital
: support@qapital.com
: www.qapital.com
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Slow issue

Transfers take longer than stated

Fix: 1. Check the transfer status in the app under the 'Transactions' section to see if there are any updates. 2. Ensure that you have a stable i... ⇲
 
Security issue

Sign-up link scam

Fix: 1. Always access the Qapital app through the official website or app store to avoid phishing scams. 2. If you suspect you have encountered a... ⇲
 
Account issue

No option to remove bank account

Fix: 1. Open the Qapital app and go to the 'Settings' or 'Accounts' section. 2. Look for the option to manage linked accounts. 3. If you see the... ⇲

No option to send money to friends

Fix: 1. Check the app for any updates or new features that may have been added. 2. Use alternative methods such as bank transfers or payment apps... ⇲
 
Network issue

Connection issues with bank

Fix: 1. Check your internet connection to ensure it is stable. 2. Log out of the app and log back in to refresh the connection. 3. Go to the 'Set... ⇲

Qapital frequently disconnects from bank

Fix: 1. Ensure that your internet connection is stable and strong. 2. Log out of the app and log back in to refresh the connection. OR 3. Chec... ⇲
 
Support issue

Customer support hard to reach

Fix: 1. Check the app for a 'Help' or 'Support' section that may provide FAQs or troubleshooting tips. 2. Use the in-app chat feature if availabl... ⇲
 
Updates issue

New membership fee model

Fix: 1. Review the membership fee details in the app under 'Settings' or 'Membership'. 2. Assess your usage of the app and determine if the featu... ⇲

Limited features compared to competitors

Fix: 1. Review the features offered by Qapital and compare them with competitors to identify what you may be missing. 2. Use the features availab... ⇲
 
Payments issue

Charges for turning off rules

Fix: 1. Review the terms and conditions regarding rule management in the app. 2. If you are charged for turning off rules, consider adjusting the... ⇲

Inability to withdraw settled amounts

Fix: 1. Check the app for any restrictions on withdrawals, such as minimum amounts or waiting periods. 2. Ensure that you are following the corre... ⇲

Monthly fees counterproductive to saving

Fix: 1. Evaluate your savings goals and determine if the app's features justify the monthly fee. 2. Consider using the app's budgeting tools to b... ⇲
 
Bugs issue

Qapital unresponsive and buggy

Fix: 1. Clear the app cache by going to Settings > Apps > Qapital > Storage > Clear Cache. 2. Restart your device to refresh system resources.... ⇲

Rounding up transactions incorrectly

Fix: 1. Check the rounding settings in the app to ensure they are configured correctly. 2. Review recent transactions to see if the rounding is a... ⇲
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 what users are saying
Good experience
84.2%

Bad experience
13.6%

Neutral
2.2%

~ from our NLP analysis of 21,560 combined software ratings.

 Private Data Qapital collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet