Fix CetusPlay Remote Control errors on android

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18 problems reported in the past 24 hours

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UI
Cannot click with mouse

🛠️ 1. Check mouse settings: Open the app and navigate to settings. Look for mouse settings and ensure t... show fix »
Keyboard function does not work

🛠️ 1. Check keyboard settings: Open the app and navigate to settings to ensure that the keyboard functi... show fix »
Floating remote button does not work outside app

🛠️ 1. Check app permissions: Go to Settings > Apps > CetusPlay > Permissions and ensure that all necess... show fix »
No lock screen support

🛠️ 1. Use a third-party app: Consider using a third-party app that provides lock screen support for rem... show fix »
Two-finger scroll does not work

🛠️ 1. Check settings: Open the app and navigate to settings to ensure that two-finger scrolling is enab... show fix »
Home button does not function

🛠️ 1. Check app settings: Open the app and navigate to settings to ensure that the home button function... show fix »
Missing play, fast forward, rewind, and voice buttons

🛠️ 1. Check for updates: Ensure that you are using the latest version of CetusPlay, as updates may incl... show fix »
Right click on mousepad not available

🛠️ 1. Check mouse settings: Open the app and navigate to settings to ensure that right-click functional... show fix »
Cursor not visible on trackpad

🛠️ 1. Check trackpad settings: Open the app and navigate to settings to ensure that the cursor visibili... show fix »
 
Support
Tutorial link is misleading

🛠️ 1. Search for alternative tutorials: Look for video tutorials on platforms like YouTube that may pro... show fix »
 
Ads
Ads are intrusive and deceptive

🛠️ 1. Upgrade to the paid version: If available, consider purchasing the ad-free version of the app to... show fix »
Paid ad removal not functioning

🛠️ 1. Verify purchase: Check your Google Play account to confirm that the purchase for ad removal was s... show fix »
Ads pop up during use

🛠️ 1. Upgrade to the paid version: If you haven't already, consider purchasing the ad-free version of t... show fix »
 
Network
Connection issues with Fire TV

🛠️ 1. Ensure both devices are on the same network: Check that your Android device and Fire TV are conne... show fix »
Connection fails frequently

🛠️ 1. Check Wi-Fi stability: Ensure that your Wi-Fi connection is stable and strong. Move closer to the... show fix »
 
Slow
Lag in mouse mode

🛠️ 1. Check your Wi-Fi connection: Ensure that your Wi-Fi signal is strong and stable. Move closer to t... show fix »
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 Contact Support
Developer:
CetusPlay Global
Email:
  help@cetusplay.com
Website:
🌐 www.cetusplay.com
Terms/Privacy:
⚔️ http://www.cetusplay.com/PrivacyPolicy.html
 Private Data CetusPlay Remote Control collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. send sticky broadcast
  7. change network connectivity
  8. allow Wi-Fi Multicast reception
  9. connect and disconnect from Wi-Fi
  10. disable your screen lock
  11. control flashlight
  12. full network access
  13. reorder running apps
  14. draw over other apps
  15. use accounts on the device
  16. control vibration
  17. prevent device from sleeping
  18. install shortcuts
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
71.6%

Negative experience
21.6%

Neutral
6.7%

~ from our NLP analysis of 95,052 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $4.49 per item