fix problems on TeraBox [android]

—— Run into issues on TeraBox? Get help pending when official support gets back to you!

TeraBox: Cloud Storage Space

Info:

company: Flextech Inc.

: helpdesk@terabox.com

: www.terabox.com

Chat with our AI-based TeraBox Support

🛠️ Common TeraBox Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor automatic backup functionality

Fix: Review your backup settings in TeraBox. Ensure that the correct folders are selected for backup and that the backup schedule is set appropri... ⇲

5% of users had this problem

Crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for TeraBox, and check for updates. OR If the... ⇲

16% of users had this problem

Ads issue

Interface cluttered with ads

Fix: Explore the app settings to see if there is an option to minimize ads or switch to a less ad-heavy interface, if available. OR Consider u... ⇲

Unskippable ads

Fix: If available, consider upgrading to a premium version of TeraBox to eliminate unskippable ads. OR Try using an ad-blocking app that can h... ⇲

Too many ads

Fix: Consider upgrading to a premium subscription if available, as this often removes ads. Check the app settings to see if there is an option to... ⇲

Ads interrupting file transfers

Fix: If possible, upgrade to a premium version of TeraBox to eliminate ads during file transfers. OR Try to initiate file transfers during tim... ⇲

Settings issue

Inability to choose default apps for file types

Fix: Go to your device's Settings > Apps > Default apps. Here, you can set default apps for various file types, which may help with opening files... ⇲

Notifications issue

Intrusive notifications

Fix: Go to your device's Settings > Apps > TeraBox > Notifications. Here, you can disable notifications or customize which types of notifications... ⇲

Video issue

Automatic video rotation issue

Fix: Check your device's screen rotation settings. Go to Settings > Display > Screen rotation and ensure it is set to 'Auto' or 'Rotate'. OR W... ⇲

Video streaming issues

Fix: Check your internet connection to ensure it is stable. If streaming is slow, try switching to a different network or restarting your router.... ⇲

Payments issue

Misleading premium subscription prompts

Fix: Carefully read the subscription details before proceeding. If you encounter prompts, check if there is an option to dismiss or close them wi... ⇲

Frequent pop-ups for premium plans

Fix: Look for an option in the app settings to disable promotional notifications or pop-ups. This may help reduce interruptions. OR If the pop... ⇲

Permissions issue

Reinstalls without permission

Fix: Check your device's app permissions. Go to Settings > Apps > TeraBox and ensure that permissions are set correctly. Disable any permissions... ⇲

Downloads issue

Slow download speeds

Fix: Test your internet connection speed using a speed test app. If your connection is slow, consider switching to a different Wi-Fi network or u... ⇲

Camera issue

Low-resolution images

Fix: Check the image settings within TeraBox to ensure that you are viewing images in the highest quality available. Look for any options related... ⇲

Network issue

Buffering issues

Fix: Ensure that your internet connection is stable and fast enough for streaming. Consider using a wired connection if possible or moving closer... ⇲

Customization issue

Limited homescreen widgets

Fix: Check if there are any updates available for TeraBox that may include new widgets. Go to the Google Play Store and update the app if necessa... ⇲

Backup issue

Lack of user control over backups

Fix: Review the backup settings in TeraBox to see if there are options to customize what gets backed up and when. Adjust these settings to gain m... ⇲

UI issue