fix problems on MoshUp [android]

—— Run into issues on MoshUp? Get help pending when official support gets back to you!

MoshUp

Info:

company: PyteByte

: PyteByte@gmail.com

: www.Pytebyte.com

: Johannes Pfahler Dorfstraße 157a 47259 Duisburg

Chat with our AI-based MoshUp Support

🛠️ Common MoshUp Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

MoshUp crashes during recording

Fix: 1. Ensure your device has enough storage space. Go to Settings > Storage and check available space. If low, delete unnecessary files or apps... ⇲

17% of users had this problem

Overlay mode broken after update

Fix: 1. Check for any new settings or options introduced in the update that may affect overlay mode. 2. Try toggling the overlay mode off and on... ⇲

17% of users had this problem

UI issue

Transition between clips is too fast

Fix: 1. Look for transition settings in the app. Adjust the duration of transitions to a longer time. 2. Experiment with different transition eff... ⇲

Requires saving to gallery to view videos

Fix: 1. Check if there is a built-in video player within the app that allows viewing without saving. 2. Look for settings that may allow you to c... ⇲

Settings issue

Limited camera control settings

Fix: 1. Explore the app settings for any hidden advanced camera controls. 2. Check if there are any updates or plugins that can enhance camera fu... ⇲

Updates issue

Green bar appears after update

Fix: 1. Clear the app cache and data. Go to Settings > Apps > MoshUp > Storage > Clear Cache and Clear Data. 2. Restart the app to see if the iss... ⇲

Uploads issue

Difficulties importing videos

Fix: 1. Ensure the videos you are trying to import are in a supported format. 2. Check app permissions to ensure it can access your media files.... ⇲

Video issue

Brightness and color saturation issues

Fix: 1. Adjust the brightness and saturation settings within the app. Look for color correction tools in the editing options. 2. Ensure your devi... ⇲

Inconsistent video quality on Android

Fix: 1. Check your device settings. Go to Settings > Display and ensure resolution settings are optimal. 2. In MoshUp, adjust the video quality s... ⇲

Cannot preview videos within the app

Fix: 1. Ensure that the app has the necessary permissions to access storage. Go to Settings > Apps > MoshUp > Permissions and enable storage acce... ⇲

Inability to blend groups of frames

Fix: 1. Look for a blending or layering option in the app settings. 2. Check if there are any tutorials or guides within the app that explain how... ⇲

Black screen when fetching videos from camera roll

Fix: 1. Ensure the app has permission to access your camera roll. Go to Settings > Apps > MoshUp > Permissions and enable storage access. 2. Rest... ⇲

Slow issue

Delayed response when starting new clips

Fix: 1. Close any background apps to free up system resources. 2. Clear the app cache and data as mentioned earlier. OR 3. Restart your device... ⇲

Camera issue

Camera focus issues

Fix: 1. Clean the camera lens to ensure there are no obstructions. 2. Check if the app has a manual focus option and adjust it accordingly. Look... ⇲

Compatibility issue

File type not supported when saving

Fix: 1. Check the app settings for supported file formats and adjust your export settings accordingly. 2. If the app allows, try changing the out... ⇲

Audio issue

No audio recording or playback feature

Fix: 1. Check the app settings to see if audio recording is enabled. Look for an audio toggle in the recording settings. 2. Ensure your device's... ⇲

Bugs issue

MoshUp clears unsaved video when unfocused

Fix: 1. Make it a habit to save your work frequently while using the app. 2. Check if there is an auto-save feature in the app settings and enabl... ⇲

MoshUp does not retain last frame during recording

Fix: 1. Check the app settings for any options related to frame retention or auto-save features. 2. Ensure you are using the latest version of th... ⇲

Downloads issue

No option to download older versions

Fix: 1. Check if there are any third-party app stores that may have older versions available for download. 2. Look for APK files of older version... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.9%

Bad experience

17.8%

Neutral

6.8%

~ from our NLP analysis of 1,448 combined software ratings.

Private Data MoshUp collects from your Android

read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos