fix problems on Crystal Knights [android]

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—— Run into issues on Crystal Knights? Get help pending when official support gets back to you!

Crystal Knights - Idle RPG
Info:
company: DAERI SOFT Inc
: daeri.help@daerisoft.com
: www.daerisoft.com
: #1206, 12F, Jeiplatz, 186, Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea
Chat with our AI-based Crystal Knights Support
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UI issue

poor hero selection interface

Fix: 1. Provide feedback in-game: Use any available feedback options to suggest improvements to the hero selection interface. 2. Explore all ava... ⇲

UI icons not visible

Fix: 1. Restart the app: Close and reopen the game to see if the icons reappear. 2. Clear app cache: Go to Settings > Apps > Crystal Knights - I... ⇲
 
Gameplay issue

lack of player engagement

Fix: 1. Join online communities: Engage with other players through forums or social media groups dedicated to Crystal Knights. This can enhance y... ⇲

repetitive gameplay

Fix: 1. Experiment with different strategies: Try different hero combinations or play styles to make the gameplay feel fresh. 2. Set personal ch... ⇲

limited character attachment

Fix: 1. Focus on character development: Invest time in leveling up and upgrading your favorite characters to create a sense of attachment. 2. Cr... ⇲

lack of meaningful progression

Fix: 1. Set personal goals: Create your own objectives within the game to give yourself a sense of progression. 2. Explore all game features: Ma... ⇲

lack of social features

Fix: 1. Join online communities: Engage with other players through forums or social media to create a sense of community. 2. Use external commun... ⇲

no story or goals

Fix: 1. Create personal goals: Set your own objectives within the game to give yourself a sense of purpose. 2. Engage with the community: Discus... ⇲
 
Battery issue

battery drain

Fix: 1. Lower screen brightness: Reduce your device's screen brightness to save battery life while playing. 2. Close background apps: Before sta... ⇲

excessive heating

Fix: 1. Take breaks: Regularly take breaks during gameplay to allow your device to cool down. 2. Remove the case: If your device has a case, con... ⇲
 
Network issue

server issues

Fix: 1. Check server status: Look for any official announcements regarding server maintenance or issues on the game's social media or website. 2... ⇲
 
Payments issue

paywall at mid-game

Fix: 1. Focus on free resources: Maximize the use of free resources available in the game to progress without spending money. 2. Join a guild: I... ⇲
 
Login issue

login errors

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to log in. 2. Clear app cache: Go to Settings... ⇲
 
Bugs issue

bugs after in-app purchases

Fix: 1. Restart the app: Close and reopen the game to see if the issue resolves itself. 2. Check purchase history: Go to the Google Play Store a... ⇲
 
Graphics issue

poor graphics in 3D

Fix: 1. Adjust graphics settings: If the game has graphics settings, lower them to see if it improves performance. 2. Update your device: Ensure... ⇲
 
Messages issue

chat functionality issues

Fix: 1. Restart the app: Close and reopen the game to see if the chat functionality improves. 2. Check internet connection: Ensure you have a st... ⇲
 
Settings issue

no option to change server

Fix: 1. Check for updates: Ensure you have the latest version of the game, as server options may be added in future updates. 2. Explore game set... ⇲
 
Slow issue

lag after extended play

Fix: 1. Restart the game: Close the app and reopen it to clear any memory issues causing lag. 2. Clear app cache: Go to Settings > Apps > Crysta... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.8%

Bad experience
15.9%

Neutral
4.9%

~ from our NLP analysis of 14,895 combined software ratings.

 Private Data Crystal Knights collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. prevent device from sleeping
  9. Google Play license check
  10. read Google service configuration
  11. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $84.99 per item