Fix Ulta Beauty errors on android

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23 problems reported in the past 24 hours

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Payments
Cannot complete transactions with debit/credit cards

🛠️ Check if your debit/credit card is valid and has sufficient funds. Ensure that the card is not expir... show fix »
Payments do not go through

🛠️ Verify that your payment method is valid and has sufficient funds. Double-check the card details you... show fix »
 
Support
No response from customer service

🛠️ Try reaching out through different channels such as social media (Twitter, Facebook) where responses... show fix »
Customer service is unhelpful

🛠️ Document your issue clearly and try reaching out through different channels, such as social media, w... show fix »
 
Freezing
App constantly freezes

🛠️ Ensure your app is updated to the latest version. Go to the Google Play Store, search for Ulta Beaut... show fix »
 
UI
Cannot add items to wishlist

🛠️ Ensure you are logged into your account. If you are not logged in, you will not be able to add items... show fix »
Cannot save items from cart

🛠️ Make sure you are logged into your account. If you are not, items cannot be saved. Log in and attemp... show fix »
App does not save favorites

🛠️ Ensure you are logged into your account. Favorites will not save if you are not logged in. OR Try... show fix »
App continuously redirects to top picks

🛠️ Check if there is an option in the app settings to disable personalized recommendations or top picks... show fix »
Cart malfunctions

🛠️ Clear the app's cache and data. Go to Settings > Apps > Ulta Beauty > Storage > Clear Cache and Clea... show fix »
 
Location
Inaccurate purchase location

🛠️ Check your location settings on your device. Ensure that location services are enabled for the Ulta... show fix »
App does not save user location

🛠️ Ensure that location services are enabled for the app. Go to Settings > Location > App permissions a... show fix »
 
Loading
App fails to load items

🛠️ Check your internet connection. A weak or unstable connection can prevent items from loading. Switch... show fix »
Pages do not load properly

🛠️ Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. A... show fix »
 
Customization
Vegan filter is unreliable

🛠️ Try resetting the filter settings. Remove the vegan filter and reapply it to see if it works correct... show fix »
 
Bugs
Rewards points disappear

🛠️ Check your account history to see if the points were used or expired. Sometimes points have expirati... show fix »
 
Crashes
App crashes frequently

🛠️ Ensure the app is updated to the latest version. Go to the Google Play Store and check for updates.... show fix »
 
Login
App logs out unexpectedly

🛠️ Check if your app is updated to the latest version. An outdated app can cause unexpected logouts.... show fix »
 
Orders
Inability to cancel orders

🛠️ Check the app for a cancellation option in your order history. Some apps allow cancellations within... show fix »
 
Inventory
App does not reflect in-stock items accurately

🛠️ Check your location settings to ensure they are set correctly. Sometimes, the app may show stock bas... show fix »
 
Security
Cannot log in after account hacking

🛠️ Use the 'Forgot Password' feature to reset your password. Follow the instructions sent to your email... show fix »
 
Glitches
App glitches during checkout

🛠️ Clear the app's cache and data to resolve any temporary glitches. Go to Settings > Apps > Ulta Beaut... show fix »
 
Navigation
App fails to navigate properly

🛠️ Clear the app's cache and data to refresh its performance. Go to Settings > Apps > Ulta Beauty > Sto... show fix »
 
Search
App does not allow typing in search bar

🛠️ Restart the app. Sometimes, a simple restart can resolve temporary glitches that prevent typing. O... show fix »
 
Notifications
Verification text for appointments is unnecessary

🛠️ Check if there is an option in the app settings to disable appointment verification texts. Some apps... show fix »
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 Contact Support
Developer:
ULTA
Email:
  android@ulta.com
Website:
🌐 www.ulta.com
Terms/Privacy:
⚔️ https://www.ulta.com/company/privacy
 Private Data Ulta Beauty collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. directly call phone numbers
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. view Wi-Fi connections
  12. view network connections
  13. access Bluetooth settings
  14. full network access
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
87.3%

Negative experience
10.3%

Neutral
2.4%

~ from our NLP analysis of 144,717 combined software ratings.