Fix ERTFLIX errors on android

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23 problems reported in the past 24 hours

๐Ÿ”   Select the category that fits your issue:
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Updates
app does not work on TV box after update

๐Ÿ› ๏ธ Try uninstalling and reinstalling the app on your TV box. This can help resolve any issues caused by... show fix »
 
Ads
30 seconds of unskippable ads

๐Ÿ› ๏ธ Consider using a VPN service to access different regions where the ad policies may differ. This may... show fix »
full of ads

๐Ÿ› ๏ธ Consider using an ad-blocking app that is compatible with your device. Install a reputable ad-blocke... show fix »
 
Slow
laggy performance

๐Ÿ› ๏ธ Clear the app cache to improve performance. Go to your device's Settings > Apps > ERTFLIX > Storage... show fix »
 
Screen
live radio does not work with lock screen

๐Ÿ› ๏ธ Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization a... show fix »
 
Login
requires code every time to watch on TV

๐Ÿ› ๏ธ Make sure that your TV and the ERTFLIX app are both updated to the latest versions. Sometimes, updat... show fix »
 
Compatibility
app not optimized for some devices

๐Ÿ› ๏ธ Check for any available updates for your device's operating system. Sometimes, updating your device... show fix »
does not stream anything on some devices

๐Ÿ› ๏ธ Ensure that your internet connection is stable and fast enough for streaming. Test your connection s... show fix »
remote controls not fully compatible

๐Ÿ› ๏ธ Check if there are any firmware updates available for your remote control. Updating the remote can i... show fix »
 
UI
navigation impossible without a mouse

๐Ÿ› ๏ธ Try using a USB OTG (On-The-Go) adapter to connect a mouse to your device. This can provide a more u... show fix »
no next episode option

๐Ÿ› ๏ธ Manually create a watchlist by noting down the next episodes you want to watch. Use a note-taking ap... show fix »
no order of episodes in dropdown list

๐Ÿ› ๏ธ Try sorting the episodes manually by creating a list in a note-taking app or using a spreadsheet to... show fix »
 
Bugs
device goes to off state while streaming

๐Ÿ› ๏ธ Adjust your device's sleep settings to prevent it from going into sleep mode while streaming. Go to... show fix »
 
Registration
activation process doesn't work

๐Ÿ› ๏ธ Double-check the activation code you are entering for any typos. Ensure that you are using the corre... show fix »
 
Crashes
app shuts down after a few seconds

๐Ÿ› ๏ธ Clear the app's cache and data. Go to Settings > Apps > ERTFLIX > Storage > Clear Cache and Clear Da... show fix »
 
Customization
no personal list for saving movies and series

๐Ÿ› ๏ธ Use a note-taking app to manually create a list of your favorite movies and series until the feature... show fix »
cannot add whole series to favorites

๐Ÿ› ๏ธ Manually keep track of the series you want to favorite in a note-taking app until the feature is add... show fix »
 
Video
streaming quality varies

๐Ÿ› ๏ธ Adjust the streaming quality settings within the app if available. Look for options to set the quali... show fix »
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 Contact Support
Developer:
NewMedia - Eฮกฮค
Email:
  mediatek@ert.gr
Website:
๐ŸŒ www.ertflix.gr
Terms/Privacy:
โš”๏ธ https://www.ert.gr/privacy-policy/
 Private Data ERTFLIX collects from your Android
  1. read phone status and identity
  2. view network connections
  3. full network access
  4. run at startup
  5. control vibration
  6. prevent device from sleeping
  7. update component usage statistics
  8. receive data from Internet

 Breakdown of Software Ratings
Positive experience
77.4%

Negative experience
19.0%

Neutral
3.6%

~ from our NLP analysis of 6,710 combined software ratings.