Fix BAND errors on android

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28 problems reported in the past 24 hours

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Crashes
App crashes on open

🛠️ Clear the app cache and data by going to Settings > Apps > BAND > Storage > Clear Cache and Clear Da... show fix »
 
UI
Text is too small for mobile

🛠️ Adjust the font size in your device's accessibility settings. Go to Settings > Accessibility > Font... show fix »
 
Account
Cannot delete old profile pictures

🛠️ Try clearing the app cache by going to Settings > Apps > BAND > Storage > Clear Cache. This may refr... show fix »
 
Audio
Voice memos limited to 5 minutes

🛠️ Use an external voice recording app that allows longer recordings, then share the file to BAND if ne... show fix »
 
Notifications
Notifications not pushed through

🛠️ Check your device's notification settings for BAND. Go to Settings > Apps > BAND > Notifications and... show fix »
Irrelevant notifications

🛠️ Go to the app settings and customize your notification preferences to only receive alerts for import... show fix »
No option to change notification sound

🛠️ Check your device's notification settings for BAND. Go to Settings > Apps > BAND > Notifications and... show fix »
 
Messages
Chat messages disappear

🛠️ Check your chat settings to ensure messages are not set to auto-delete after a certain period. Adjus... show fix »
No separation of messages in threads

🛠️ Use the search function within the chat to find specific messages or topics quickly instead of scrol... show fix »
 
Slow
Lagging with posts

🛠️ Ensure your app is updated to the latest version. Go to the Google Play Store, search for BAND, and... show fix »
 
Video
Videos pause and freeze

🛠️ Ensure you have a stable internet connection. Switch to Wi-Fi if possible or move closer to your rou... show fix »
 
Loading
App is slow to load

🛠️ Clear the app cache and data by going to Settings > Apps > BAND > Storage > Clear Cache and Clear Da... show fix »
 
Syncing
Cannot sync different Band calendars

🛠️ Manually add events from different calendars into the BAND calendar to keep track of all your schedu... show fix »
 
Ads
Annoying promotions and notifications

🛠️ Check the app settings for an option to disable promotional notifications and turn them off. OR C... show fix »
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 Contact Support
Developer:
NAVER Corp.
Email:
  band_help@naver.com
Website:
🌐 www.band.us
Terms/Privacy:
⚔️ https://band.us/policy/privacy
 Private Data BAND collects from your Android
  1. read your contacts
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. full network access
  14. close other apps
  15. change your audio settings
  16. run at startup
  17. draw over other apps
  18. control vibration
  19. prevent device from sleeping
  20. install shortcuts
  21. receive data from Internet

 Breakdown of Software Ratings
Positive experience
83.0%

Negative experience
10.1%

Neutral
6.9%

~ from our NLP analysis of 488,005 combined software ratings.
  Cost of Subscriptions
  1. $1.68 - $53.09 per item