fix problems on Rich Hero Go [android]

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—— Run into issues on Rich Hero Go? Get help pending when official support gets back to you!

Rich Hero Go
Info:
company: International Games System Co., Ltd.
: shermanlin@igs.com.tw
: richherogo.com
: 新北市五股區五工路130號
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Ads issue

ads block important information

Fix: 1. Adjust your screen orientation: Sometimes, changing the orientation of your device can help reposition ads and make important information... ⇲

excessive ads after every life

Fix: 1. Check for in-app purchases: Some games offer an option to remove ads for a fee. Look for this option in the app settings. OR 2. Play o... ⇲

ads cause game to crash

Fix: 1. Clear app cache: Go to Settings > Apps > Rich Hero Go > Storage > Clear Cache to remove any corrupted data that may be causing crashes du... ⇲

no rewards for watching ads

Fix: 1. Restart the app: Sometimes, rewards may not register due to temporary glitches. Restarting the app can help. OR 2. Check for updates:... ⇲

gameplay interruptions due to ads

Fix: 1. Play offline: If possible, play the game without an internet connection to avoid interruptions from ads. OR 2. Look for in-app purchas... ⇲
 
Gameplay issue

inconsistent physics

Fix: 1. Restart the app: Close Rich Hero Go completely and reopen it. This can sometimes reset the physics engine and improve consistency. OR... ⇲

unpredictable movement

Fix: 1. Calibrate your device: Go to your device's settings and look for calibration options to ensure your touch screen is responding accurately... ⇲
 
Slow issue

laggy performance

Fix: 1. Close background apps: Go to your device's recent apps menu and close any unnecessary applications running in the background to free up r... ⇲
 
Bugs issue

disappearing boosters

Fix: 1. Restart the game: Sometimes, simply restarting the app can resolve temporary glitches that cause boosters to disappear. OR 2. Check fo... ⇲
 
Video issue

low-quality graphics

Fix: 1. Check device settings: Ensure your device is set to high performance mode in the settings, which can improve graphics quality. OR 2. U... ⇲
 
Syncing issue

binding issues with Facebook

Fix: 1. Re-link your account: Go to the app settings and disconnect your Facebook account, then reconnect it to resolve binding issues. OR 2.... ⇲
 
Updates issue

lack of new content

Fix: 1. Check for updates: Regularly check the Google Play Store for updates to see if new content has been added in the latest version. OR 2.... ⇲
 
UI issue

poor user experience

Fix: 1. Provide feedback within the app: Use any available feedback options to report your experience, which may help improve future updates. O... ⇲
 
Loading issue

slow loading times

Fix: 1. Clear app cache: Go to Settings > Apps > Rich Hero Go > Storage > Clear Cache to improve loading times. OR 2. Restart your device: Som... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
7.0%

Neutral
4.0%

~ from our NLP analysis of 19,844 combined software ratings.

 Private Data Rich Hero Go collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. control vibration
  5. prevent device from sleeping
  6. install shortcuts
  7. Google Play license check
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item