fix problems on Texas Roadhouse [android]

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—— Run into issues on Texas Roadhouse? Get help pending when official support gets back to you!

Texas Roadhouse
Info:
company: TexasRoadhouse
: contact@texasroadhouse.com
: www.texasroadhouse.com
Chat with our AI-based Texas Roadhouse Support
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Notifications issue

Notification settings reset to off

Fix: Manually turn on notifications in the app by going to 'Settings' > 'Notifications' and toggling them on. OR Check your device's overall n... ⇲
 
Bugs issue

Waitlist info is inaccurate

Fix: Refresh the waitlist information by pulling down on the waitlist screen to update it. OR Check the waitlist status directly at the restau... ⇲

Generic error messages when placing orders

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue resolves. OR Try logging out of... ⇲

Cannot order extra rolls

Fix: Check if the option for extra rolls is available in the menu section. If not, try ordering them directly at the restaurant. OR Use the 'S... ⇲

Inability to track loyalty transactions

Fix: Ensure that you are logged into your loyalty account in the app. Go to 'Profile' and check your login status. OR Check the loyalty progra... ⇲

VIP offers not tracked correctly

Fix: Ensure that you are logged into your VIP account in the app. Check your profile settings to confirm your VIP status is active. OR If offe... ⇲

Inconsistent order accuracy

Fix: Double-check your order before submitting it in the app to ensure all items are correct. OR If you receive an incorrect order, keep a rec... ⇲
 
Payments issue

Credit card payment fails due to billing address issue

Fix: Verify that the billing address entered in the app matches the address on file with your bank. Go to 'Payment Methods' and check the details... ⇲

Stored credit card payment fails

Fix: Remove the stored credit card and re-enter the details to ensure accuracy. Go to 'Payment Methods' to manage your cards. OR Try using a d... ⇲

Credit card declined due to billing address issue

Fix: Double-check that the billing address entered in the app matches the address on file with your bank. Go to payment settings and update if ne... ⇲

Stored credit card payment errors

Fix: Remove the stored credit card from the app and re-enter the card details to ensure they are correct. OR If the issue continues, try using... ⇲
 
Crashes issue

Texas Roadhouse crashes when selecting 'order to go'

Fix: Update the app to the latest version available in the Google Play Store, as updates often fix bugs. OR Uninstall and reinstall the app to... ⇲
 
Network issue

Server unavailable error prevents account creation

Fix: Check if the app is up to date and install any available updates from the Google Play Store. OR Try creating an account during off-peak h... ⇲

Server unavailable error

Fix: Check if the app is experiencing downtime by visiting their official social media pages or website for any announcements. OR If the serve... ⇲
 
UI issue

Texas Roadhouse does not show local specials

Fix: Ensure that location services are enabled for the app. Go to 'Settings' > 'Location' and allow the app to access your location. OR Manual... ⇲

Difficult navigation after update

Fix: Familiarize yourself with the new layout by exploring each section of the app to understand the changes. OR Look for a 'Help' or 'Tutoria... ⇲

Email address field grayed out

Fix: Try restarting the app or your device. Sometimes, a simple restart can resolve temporary glitches that cause fields to be unresponsive. OR... ⇲

Non-intuitive app design

Fix: Familiarize yourself with the app layout by exploring each section. Take note of where key features are located to improve navigation. OR... ⇲

Texas Roadhouse navigation issues after update

Fix: After an update, take some time to explore the new layout. Familiarize yourself with any changes made to the navigation. OR If navigation... ⇲

No local specials visible

Fix: Check the app settings to ensure your location services are enabled, as this may affect the visibility of local specials. OR If local spe... ⇲
 
Features issue

No option to add gift cards

Fix: Check if the gift card option is available in the payment section. If not, consider using the gift card directly at the restaurant. OR Ke... ⇲

Texas Roadhouse does not allow for delivery options

Fix: Check if delivery is available in your area by entering your address in the app's delivery section. OR If delivery is not available, cons... ⇲

No option to pay with cash at store

Fix: Check the app for any updates regarding payment options, as cash payments may not be supported through the app. OR If cash payment is nec... ⇲

No option to pay with cash

Fix: If you prefer to pay with cash, consider placing your order via phone and informing the staff that you will pay in cash upon pickup. OR A... ⇲

Inability to add gift cards

Fix: Check if the app has a specific section for gift cards. If not, try using the gift card during checkout in the special instructions field.... ⇲

Lack of delivery options

Fix: If delivery is not available in the app, check if the restaurant offers delivery through third-party services like DoorDash or Uber Eats.... ⇲
 
Account issue

Difficulties creating a profile

Fix: Make sure you are using a valid email address and that your internet connection is stable when creating a profile. OR If you encounter is... ⇲
 
Slow issue

Long wait times for phone orders

Fix: Try calling during off-peak hours when the restaurant is less busy to reduce wait times. OR Alternatively, use the app to place your orde... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
3.6%

Neutral
1.6%

~ from our NLP analysis of 16,492 combined software ratings.

 Private Data Texas Roadhouse collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. view Wi-Fi connections
  5. view network connections
  6. change network connectivity
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet