Fix TeleGuard errors on android

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8 problems reported in the past 24 hours

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Compatibility
Not all devices support Google Play services

🛠️ Check if your device is compatible with Google Play services by visiting the official Google Play se... show fix »
Poor compatibility with Moto devices

🛠️ Check for any available software updates for your Moto device by going to Settings > System > System... show fix »
Incompatibility with older versions

🛠️ Check for updates to the app in the Google Play Store and install the latest version compatible with... show fix »
Not all devices support Google Play services

🛠️ Check if your device is compatible with Google Play services by visiting the official Google Play se... show fix »
Poor compatibility with Moto devices

🛠️ Check for any available software updates for your Moto device by going to Settings > System > System... show fix »
Incompatibility with older versions

🛠️ Check for updates to the app in the Google Play Store and install the latest version compatible with... show fix »
 
Audio
Microphone issues during calls

🛠️ Ensure that the app has permission to access the microphone. Go to Settings > Apps > TeleGuard > Per... show fix »
No ringing sound for calls on Android

🛠️ Check the app's notification settings to ensure that call notifications are enabled. Go to Settings... show fix »
Interruption during calls

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
Microphone issues during calls

🛠️ Ensure that the app has permission to access the microphone. Go to Settings > Apps > TeleGuard > Per... show fix »
No ringing sound for calls on Android

🛠️ Check the app's notification settings to ensure that call notifications are enabled. Go to Settings... show fix »
 
Downloads
Unable to download pictures and play videos

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
Inability to download or play videos

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
Inability to download pictures and play videos

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
Inability to download or play videos

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
 
Customization
Lack of text formatting options

🛠️ Use third-party keyboard apps that support text formatting features, such as Gboard or SwiftKey, whi... show fix »
Limited customization options

🛠️ Explore third-party customization apps that can enhance the appearance and functionality of TeleGuar... show fix »
Lack of text formatting options

🛠️ Use third-party keyboard apps that support text formatting features, such as Gboard or SwiftKey, whi... show fix »
Limited customization options

🛠️ Explore third-party customization apps that can enhance the appearance and functionality of TeleGuar... show fix »
 
Slow
Slow app opening and message updates

🛠️ Clear the app cache by going to Settings > Apps > TeleGuard > Storage > Clear Cache to improve perfo... show fix »
Slow user experience

🛠️ Clear the app cache by going to Settings > Apps > TeleGuard > Storage > Clear Cache to improve perfo... show fix »
Slow app opening and message updates

🛠️ Close other background apps to free up system resources. You can do this by accessing the recent app... show fix »
Slow user experience

🛠️ Close other background apps to free up system resources. You can do this by accessing the recent app... show fix »
 
Account
No built-in account removal option

🛠️ To remove your account, go to Settings > Accounts > TeleGuard and select the option to remove the ac... show fix »
Password reset difficulties

🛠️ Check your internet connection and try resetting your password again through the app's 'Forgot Passw... show fix »
No built-in account removal option

🛠️ To remove your account, go to Settings > Accounts > TeleGuard and select 'Remove Account'. OR If... show fix »
Difficulty resetting password on new devices

🛠️ Use the 'Forgot Password' feature on the login screen to receive a password reset link via email or... show fix »
 
Network
Connection issues when adding contacts

🛠️ Ensure that you have granted the app permission to access your contacts. Go to Settings > Apps > Tel... show fix »
Frequent server connection errors

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
Connection issues across multiple devices

🛠️ Ensure that all devices are connected to a stable internet connection and that the app is updated on... show fix »
Connection issues when adding contacts

🛠️ Ensure that you have granted the app permission to access your contacts. Go to Settings > Apps > Tel... show fix »
Frequent server connection errors

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
Connection issues across multiple devices

🛠️ Ensure that all devices are connected to a stable internet connection and are using the latest versi... show fix »
Error connecting to server

🛠️ Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists... show fix »
 
Crashes
App crashes frequently

🛠️ Clear the app cache by going to Settings > Apps > TeleGuard > Storage > Clear Cache to resolve poten... show fix »
App crashes frequently

🛠️ Clear the app cache by going to Settings > Apps > TeleGuard > Storage > Clear Cache, and then restar... show fix »
 
UI
No landscape mode option

🛠️ Check if your device's orientation lock is turned off. Swipe down from the top of the screen and ens... show fix »
Random message clicks and keyboard issues

🛠️ Try clearing the app cache by going to Settings > Apps > TeleGuard > Storage > Clear Cache to resolv... show fix »
No landscape mode option

🛠️ Check if your device's auto-rotate feature is enabled. Go to Settings > Display > Auto-rotate screen... show fix »
Random message clicks and keyboard issues

🛠️ Try using a different keyboard app to see if the issue persists. Download a popular keyboard app lik... show fix »
 
Security
Data not encrypted on device

🛠️ Enable device encryption by going to Settings > Security > Encrypt phone. Follow the prompts to encr... show fix »
Data not encrypted on device

🛠️ Enable device encryption by going to Settings > Security > Encrypt phone. Follow the prompts to encr... show fix »
 
Syncing
Lost images and attachments

🛠️ Check the app's media storage settings to ensure that media is being saved correctly. Go to Settings... show fix »
Slow synchronization

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
Loss of contacts and conversations upon reinstallation

🛠️ Before uninstalling, back up your conversations and contacts using the app's backup feature if avail... show fix »
Lost images and attachments

🛠️ Check the app's media storage settings to ensure that media is being saved correctly. Go to Settings... show fix »
Loss of contacts and conversations upon reinstallation

🛠️ Before uninstalling, back up your conversations and contacts using the app's backup feature, if avai... show fix »
 
Messages
Delayed message delivery

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
Delayed message delivery

🛠️ Ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see if th... show fix »
 
Privacy
Missing privacy options

🛠️ Review the app's privacy settings to ensure that you have enabled all available privacy features. Go... show fix »
Missing privacy options

🛠️ Review the app's privacy settings to ensure that you have enabled all available privacy features. Go... show fix »
Centralized and closed source

🛠️ Consider using alternative messaging apps that are open-source and offer more transparency. OR Re... show fix »
 
Support
Support response delays

🛠️ Check the app's FAQ or help section for common issues and solutions that may resolve your problem wi... show fix »
 
Notifications
Problems with push notifications

🛠️ Check the app's notification settings to ensure that push notifications are enabled. Go to Settings... show fix »
  Have a specific Problem? Resolve Issue below:
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 Contact Support
Developer:
Swisscows
Email:
  Support@teleguard.com
Website:
🌐 teleguard.com
Terms/Privacy:
⚔️ https://teleguard.com/en/privacy
 Private Data TeleGuard collects from your Android
  1. read your contacts
  2. modify your contacts
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. control flashlight
  13. full network access
  14. change your audio settings
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
57.9%

Negative experience
30.4%

Neutral
9.4%

~ from our NLP analysis of 2,800 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $99.99 per item