Fix Macy's errors on android

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Permissions
Cannot take screenshots

🛠️ If the app restricts screenshots, try using a secondary device to take a picture of the screen. Alte... show fix »
 
Crashes
App shuts down when entering password

🛠️ Ensure your app is updated to the latest version, as updates often fix bugs. If the problem persists... show fix »
App crashes and freezes

🛠️ Ensure your app is updated to the latest version. If the problem persists, clear the app cache and d... show fix »
 
UI
No back button on some screens

🛠️ Use your device's physical or on-screen back button to navigate. If this doesn't work, try using the... show fix »
Clunky user experience

🛠️ Familiarize yourself with the app's layout and features to navigate more efficiently. Use the search... show fix »
 
Account
Limited purchase history

🛠️ To keep track of your purchases, consider taking screenshots of your order confirmations or saving e... show fix »
No tracking info for shipped items

🛠️ Check your email for shipping confirmation messages, which often include tracking information. You c... show fix »
 
Syncing
App refreshes when switching apps

🛠️ To prevent losing your place, try to complete tasks in the app without switching to other apps. If y... show fix »
 
Payments
Cannot add account for payments

🛠️ Ensure that you have a stable internet connection and that the app is updated to the latest version.... show fix »
Cannot view credit card details in app

🛠️ For security reasons, many apps do not display full credit card details. Use the browser version of... show fix »
 
Login
Frequent sign-in issues

🛠️ Ensure your login credentials are correct. If you continue to have issues, reset your password using... show fix »
 
Slow
Slow loading times

🛠️ Check your internet connection to ensure it's stable and fast. If the issue persists, try clearing t... show fix »
 
Bugs
Discount codes disappear when modifying cart

🛠️ Before modifying your cart, take note of the discount code. After making changes, reapply the code b... show fix »
Inconsistent stock information

🛠️ Refresh the app or page to get the most up-to-date stock information. If possible, check the stock s... show fix »
 
Customization
No separate saved favorite item lists

🛠️ Create separate lists manually using a note-taking app or spreadsheet. Copy the item names or links... show fix »
Limited filtering options

🛠️ Use the search bar to input specific keywords that might help narrow down your results. Combine mult... show fix »
 
Search
Randomly refreshes and reorders search results

🛠️ Try to complete your search and selection in one session without switching apps or leaving the page.... show fix »
Limited search functionality

🛠️ Use specific keywords and combine them to refine your search results. If the app's search is too lim... show fix »
 
Notifications
No alerts for unavailable products

🛠️ Manually check the availability of products you're interested in by regularly visiting the app or we... show fix »
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 Contact Support
Developer:
Macy's Inc
Email:
  mcom.mobileappsupport@macys.com
Website:
🌐 www.macys.com
Terms/Privacy:
⚔️ https://customerservice-macys.com/articles/macys-and-macyscom-notice-of-privacy-practices
 Private Data Macy's collects from your Android
  1. find accounts on the device
  2. read your own contact card
  3. read calendar events plus confidential information
  4. read your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view Wi-Fi connections
  13. view network connections
  14. full network access
  15. reorder running apps
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
81.3%

Negative experience
15.1%

Neutral
3.7%

~ from our NLP analysis of 199,236 combined software ratings.