Fix GTWorld errors on android

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Permissions
Requires access to phone contacts

🛠️ Go to your phone's settings, find the GTWorld app under 'Apps', and select 'Permissions'. From there... show fix »
Mandatory access to contacts

🛠️ If you are uncomfortable with granting access, check if the app has a 'Skip' option during the setup... show fix »
 
Login
Unable to log in after updates

🛠️ Clear the app's cache by going to Settings > Apps > GTWorld > Storage > Clear Cache. This can resolv... show fix »
 
Crashes
Frequent crashes

🛠️ Update the app to the latest version available in the Google Play Store, as updates often include bu... show fix »
 
Network
Connectivity issues

🛠️ Check your internet connection by trying to access other apps or websites. If they are also slow or... show fix »
 
Syncing
Missing transaction history

🛠️ Ensure you are logged into the correct account. Sometimes users have multiple accounts and may be ch... show fix »
Delayed reflection of account balance

🛠️ Refresh the app or log out and back in to see if the balance updates. Sometimes, the app may not ref... show fix »
 
Support
Unresponsive customer service

🛠️ Check the app for any FAQs or help sections that may provide answers to common issues without needin... show fix »
Long wait times for customer support

🛠️ Check if the app has a live chat feature or an FAQ section that may provide immediate assistance wit... show fix »
 
Updates
Glitches and bugs after updates

🛠️ Clear the app's cache and data to remove any corrupted files that may have been introduced during th... show fix »
Lack of essential features from older version

🛠️ Check the app's update notes in the Google Play Store to see if the features have been moved or rena... show fix »
 
Payments
Duplicate transactions

🛠️ Check your transaction history carefully to confirm if duplicates are indeed present. If so, take a... show fix »
Frivolous charges

🛠️ Review your transaction history to identify any unauthorized charges. Keep a record of these for you... show fix »
Inability to recharge prepaid meters

🛠️ Ensure you are entering the correct meter number and that your account has sufficient funds for the... show fix »
Error messages during transactions

🛠️ Take note of the specific error message and check the app's help section for troubleshooting tips re... show fix »
 
UI
Difficulties in navigating the app

🛠️ Familiarize yourself with the app's layout by exploring each section. Many apps have a tutorial or h... show fix »
Poor user interface

🛠️ Explore the app settings to see if there are options to customize the interface to your liking, such... show fix »
 
Loading
App fails to open

🛠️ Restart your device to clear any temporary glitches that may be preventing the app from opening. O... show fix »
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 Contact Support
Developer:
Guaranty Trust Bank
Email:
  mobiledevsupport@gtbank.com
Website:
🌐 www.gtbank.com
Terms/Privacy:
⚔️ https://www.gtbank.com/privacy-policy
 Private Data GTWorld collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check

 Breakdown of Software Ratings
Positive experience
82.6%

Negative experience
11.7%

Neutral
5.7%

~ from our NLP analysis of 102,739 combined software ratings.