fix problems on JBL PartyBox [android]

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—— Run into issues on JBL PartyBox? Get help pending when official support gets back to you!

JBL PartyBox
Info:
company: Harman Consumer, Inc.
: appsupport@harman.com
: www.harman.com
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Network issue

Inconsistent Bluetooth pairing

Fix: 1. Ensure that the PartyBox is in pairing mode and that no other devices are trying to connect simultaneously. 2. Move closer to the PartyBo... ⇲

Frequent disconnections

Fix: 1. Ensure that your phone is within a reasonable distance from the PartyBox to maintain a strong Bluetooth connection. 2. Check for any inte... ⇲

JBL PartyBox fails to reconnect after minimizing

Fix: 1. Ensure that the app is allowed to run in the background by checking your device's app settings. 2. Avoid minimizing the app while connect... ⇲
 
Audio issue

JBL PartyBox does not recognize speakers

Fix: 1. Ensure that the PartyBox is powered on and in Bluetooth mode. 2. Restart the app and check if the PartyBox appears in the list of availab... ⇲

Audio processing issues after firmware updates

Fix: 1. Check the app settings to see if there are any audio settings that can be adjusted post-update. 2. Restart the PartyBox and your device t... ⇲
 
Customization issue

Limited light customization options

Fix: 1. Explore the app settings to see if there are any hidden options for light customization. 2. If the app does not provide sufficient option... ⇲
 
Settings issue

No option to turn speaker on/off via app

Fix: 1. Use the physical power button on the PartyBox to turn it on or off. 2. Check the app settings to see if there are any updates or features... ⇲

Basic equalizer settings

Fix: 1. Use the basic equalizer settings available in the app to adjust the sound to your preference. 2. Experiment with different presets to fin... ⇲

Lack of advanced audio settings

Fix: 1. Use the basic settings available in the app to adjust audio to your liking. 2. Experiment with different audio sources to see if they pro... ⇲
 
UI issue

User interface needs improvement

Fix: 1. Familiarize yourself with the current layout and features of the app to maximize its usability. 2. Look for any updates in the app that m... ⇲

JBL PartyBox does not display track information

Fix: 1. Ensure that the app is updated to the latest version, as updates may fix display issues. 2. Check if the audio source you are using suppo... ⇲
 
Freezing issue

JBL PartyBox crashes or freezes

Fix: 1. Clear the app cache by going to Settings > Apps > JBL PartyBox > Storage > Clear Cache. 2. Ensure your device has enough storage space an... ⇲
 
Storage issue

Inability to store presets

Fix: 1. Use the equalizer settings each time you connect to the PartyBox, as the app may not support saving presets. 2. Take note of your preferr... ⇲
 
Bugs issue

Requires manual reset of speakers

Fix: 1. To reset the PartyBox, hold the power button and the Bluetooth button until it resets. 2. Ensure that you are following the correct reset... ⇲
 
Compatibility issue

Compatibility issues with Android 13

Fix: 1. Check for any updates for the JBL PartyBox app that may improve compatibility with Android 13. 2. Ensure that your device's operating sys... ⇲

JBL PartyBox does not work on certain devices

Fix: 1. Check the app's compatibility list in the Google Play Store to ensure your device is supported. 2. Ensure your device's operating system... ⇲

Limited functionality for Partybox On-The-Go

Fix: 1. Familiarize yourself with the features available for the Partybox On-The-Go in the app. 2. Use the physical controls on the speaker for a... ⇲
 
Syncing issue

Inconvenient speaker syncing for stereo mode

Fix: 1. Follow the instructions in the app carefully to sync the speakers for stereo mode. 2. Ensure both speakers are updated to the latest firm... ⇲
 
Slow issue

JBL PartyBox performance degrades over time

Fix: 1. Regularly clear the app cache to improve performance. 2. Uninstall and reinstall the app periodically to refresh its performance. OR 1... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
3.0%

Neutral
1.4%

~ from our NLP analysis of 54,719 combined software ratings.

 Private Data JBL PartyBox collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view network connections
  6. pair with Bluetooth devices
  7. access Bluetooth settings
  8. full network access
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet