fix problems on Satisfyer Connect [android]

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—— Run into issues on Satisfyer Connect? Get help pending when official support gets back to you!

Satisfyer Connect
Info:
company: Triple A Marketing GmbH
: app.support@satisfyer.com
: Am Lenkwerk 3 33609 Bielefeld
Chat with our AI-based Satisfyer Connect Support
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Network issue

Devices frequently disconnect

Fix: 1. Ensure that both your device and the Satisfyer Connect app are updated to the latest version. Check the Google Play Store for any availab... ⇲

Partner option is unreliable

Fix: 1. Ensure both users have a stable internet connection and are using the latest version of the app. 2. Restart the app and the devices to re... ⇲

No public connect links for remote play

Fix: 1. Use private links to share access with trusted partners. You can create a unique link for each session and share it directly. 2. Explore... ⇲

Bluetooth range is poor

Fix: 1. Ensure that there are no physical obstructions between your phone and the Satisfyer device, as walls and furniture can interfere with the... ⇲

Device stops working if connection is lost

Fix: 1. Ensure that both the app and the device are updated to the latest versions. 2. If the connection is lost, try reconnecting the device thr... ⇲
 
Video issue

Video call requirement for partner control

Fix: 1. If you want to control the device without a video call, consider using the app's built-in features that allow for control without video.... ⇲
 
Login issue

Internal server errors during login

Fix: 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. 2. Clear... ⇲
 
Gameplay issue

Limited remote play options

Fix: 1. Explore the app settings to see if there are any hidden features or options that can enhance remote play. 2. Consider using the app in co... ⇲
 
Messages issue

Messaging fails to send or receive

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can hinder messaging capabilities. 2. Clear the app cache: Go to... ⇲
 
Syncing issue

Lack of individual motor control when synced

Fix: 1. Check the app settings to see if there are options to enable individual motor control. Sometimes, this feature may be hidden in advanced... ⇲
 
Bugs issue

Remotyca stories feature not working

Fix: 1. Ensure that the app is updated to the latest version, as updates may fix bugs related to specific features. 2. Clear the app cache: Go to... ⇲
 
UI issue

Satisfyer Connect interface is not intuitive

Fix: 1. Familiarize yourself with the app by exploring all menus and settings. Take notes on where specific features are located for easier acces... ⇲

UI is clunky and unresponsive

Fix: 1. Clear the app cache: Go to Settings > Apps > Satisfyer Connect > Storage > Clear Cache. This can help improve performance. 2. Restart you... ⇲
 
Settings issue

Basic partner controls

Fix: 1. Explore the app settings to see if there are advanced control options that may not be immediately visible. 2. Communicate with your partn... ⇲

Alarm feature does not function as intended

Fix: 1. Check the app settings to ensure the alarm feature is enabled and configured correctly. 2. Restart the app and your device to refresh the... ⇲

Default programs cover saved programs

Fix: 1. Check the app settings to see if there is an option to prioritize saved programs over default ones. 2. Create a backup of your saved prog... ⇲
 
Compatibility issue

Limited to one phone linking

Fix: 1. If you need to switch devices, ensure you disconnect the current phone from the Satisfyer device before attempting to link a new one. 2.... ⇲
 
Search issue

Search engine inapplicable

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix search functionality. 2. Try using specific keywords or phras... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
3.2%

Neutral
2.9%

~ from our NLP analysis of 22,564 combined software ratings.

 Private Data Satisfyer Connect collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. full network access
  13. change your audio settings
  14. run at startup
  15. reorder running apps
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet