fix problems on SportsMax [android]

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—— Run into issues on SportsMax? Get help pending when official support gets back to you!

SportsMax
Info:
company: SportsMax
: digitalmedia@sportsmax.tv
: www.sportsmax.tv
: 14 Ocean Boulevard, Kingston Jamaica
Chat with our AI-based SportsMax Support
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Video issue

Video quality capped at 480p

Fix: 1. Check your subscription plan: Ensure that your subscription includes higher video quality options. If it does, log out and log back in to... ⇲
 
Payments issue

Premium content inaccessible despite subscription

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can refresh your subscription status. 2. Check... ⇲
 
Network issue

Inconsistent access to live channels

Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection, as poor connectivity can lead to inconsistent ac... ⇲

Frequent buffering issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet speed is sufficient for streaming. If it's slow, consider upgradi... ⇲

Inability to view live games

Fix: 1. Check your subscription: Ensure your subscription includes access to live games. 2. Restart the app: Close the SportsMax app completely a... ⇲
 
Notifications issue

Notifications not turning off

Fix: 1. Adjust notification settings: Go to Settings > Apps > SportsMax > Notifications and toggle off notifications. 2. Check in-app settings: O... ⇲
 
Updates issue

Locked channels after updates

Fix: 1. Log out and log back in: This can refresh your account and unlock any channels that may have been mistakenly locked. 2. Clear app cache:... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize in-app help: Check if the SportsMax app has a help or FAQ section that can provide answers to common issues. 2. Search online for... ⇲
 
Crashes issue

SportsMax crashes or fails to open

Fix: 1. Clear app cache and data: Go to Settings > Apps > SportsMax > Storage > Clear Cache and Clear Data. This can resolve issues caused by cor... ⇲
 
UI issue

Difficulty navigating schedules

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different features are located. 2. Use the se... ⇲
 
Loading issue

Frequent reloading issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. 2. Clear app cache: Go t... ⇲

SportsMax requires constant refreshing

Fix: 1. Check your internet connection: Ensure you have a stable and strong internet connection, as poor connectivity can lead to frequent refres... ⇲
 
Compatibility issue

No Smart TV or Firestick compatibility

Fix: 1. Use screen mirroring: If your Smart TV supports screen mirroring, you can cast the SportsMax app from your Android device to your TV. 2.... ⇲
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 what users are saying
Good experience
65.9%

Bad experience
26.8%

Neutral
6.8%

~ from our NLP analysis of 7,439 combined software ratings.

 Private Data SportsMax collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view network connections
  5. full network access
  6. reorder running apps
  7. prevent device from sleeping
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $19.99 per item