fix problems on ReelShort [android]

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—— Run into issues on ReelShort? Get help pending when official support gets back to you!

ReelShort - Short Movie & TV
Info:
company: NewLeaf Publishing
: reelshort.support@crazymaplestudio.com
: www.reelshort.com
Chat with our AI-based ReelShort Support
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Payments issue

Lack of refund policy

Fix: 1. Review terms of service: Familiarize yourself with the app's terms regarding purchases and refunds to understand your rights. 2. Keep rec... ⇲

Subscription costs are high

Fix: 1. Look for promotions: Check the app or its website for any ongoing promotions or discounts on subscriptions. 2. Evaluate usage: Assess how... ⇲
 
Ads issue

Inability to skip ads

Fix: 1. Plan your viewing: If you know ads cannot be skipped, plan to watch during times when you can afford to wait. 2. Use ad breaks to take a... ⇲

Ads not loading properly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close and reopen the app to refresh its... ⇲

Ads longer than episode length

Fix: 1. Provide feedback within the app: Use any feedback option available in the app to report the issue of long ads. 2. Use a timer: While watc... ⇲

Inconsistent ad rewards

Fix: 1. Track your rewards: Keep a log of the ads you watch and the rewards you receive to identify any inconsistencies. 2. Review app policies:... ⇲

Excessive ads for minimal content

Fix: 1. Limit viewing time: Set a timer for how long you will watch to avoid frustration with excessive ads. 2. Explore other content: Look for c... ⇲
 
Freezing issue

ReelShort freezes while watching stream

Fix: 1. Restart the app: Close the ReelShort app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to Settings... ⇲
 
Gameplay issue

Episodes are too short

Fix: 1. Explore other content: Look for longer episodes or series within the app that may better suit your viewing preferences. 2. Create a watch... ⇲

Repetitive content

Fix: 1. Explore different genres: Use the app's search or filter features to find new content outside your usual preferences. 2. Follow content c... ⇲

No tutorial for new users

Fix: 1. Explore the app: Spend some time navigating the app to familiarize yourself with its features. 2. Look for help sections: Check if there... ⇲
 
Video issue

Poor video quality

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Switch to Wi-Fi if possible. 2. Adjust video setti... ⇲

Choppy episode transitions

Fix: 1. Check your internet speed: Ensure you have a stable and fast internet connection. 2. Restart the app: Close and reopen the app to refresh... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. 2. Use search features: U... ⇲
 
Updates issue

Loss of progress after updates

Fix: 1. Check for cloud saving: Ensure that your progress is saved to the cloud if the app supports it. 2. Keep a manual log: Maintain a record o... ⇲
 
Compatibility issue

Limited English content

Fix: 1. Use filters: If the app has a language filter, use it to find more English content. 2. Explore user-generated content: Look for content c... ⇲
 
Support issue

Customer service issues

Fix: 1. Use available support resources: Check the app for FAQs or help sections that may address your concerns. 2. Document your issues: Keep a... ⇲
 
Bugs issue

Points deducted incorrectly

Fix: 1. Track your points: Keep a log of your points and any deductions to identify patterns. 2. Review app policies: Familiarize yourself with h... ⇲
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 what users are saying
Good experience
82.9%

Bad experience
13.3%

Neutral
3.8%

~ from our NLP analysis of 287,528 combined software ratings.

 Switch to these Alternatives:
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Dailymotion Video App
SnackShort
Reel Cinemas

 Private Data ReelShort collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. control vibration
  11. prevent device from sleeping
  12. read Google service configuration
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $199.99 per item