—— Run into issues on Running & Jogging, Run Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app has the necessary permissions to access your device's GPS. Go to your device's Settings > Apps > Running & Jogging > Per... ⇲
Fix: Look for an option within the app to reduce the frequency of ads. Some apps allow you to adjust settings related to ads in the preferences o... ⇲
Fix: Before starting your run, ensure you are in an open area with a clear view of the sky to improve GPS signal reception. Avoid starting your r... ⇲
Fix: Before switching devices, ensure that you have backed up your data. Check if the app has a cloud sync feature or an export option in the set... ⇲
Fix: Check the app's language settings to ensure it is set to your preferred language. Go to Settings > Language and select the appropriate optio... ⇲
Fix: Familiarize yourself with the app's interface before your run. Some apps allow you to set preferences before starting, so make sure to adjus... ⇲
Fix: Ensure that your device has enough storage space and is not running low on memory, as this can cause apps to crash. Go to Settings > Storage... ⇲
Fix: Ensure that your device's battery saver mode is not interfering with the app's performance. Disable battery saver mode or add the app to the... ⇲
Fix: Check for any available updates for the app in the Google Play Store, as updates often include UI improvements. Go to the Play Store, search... ⇲
Fix: Look for any hidden settings or options within the app that may allow for an ad-free experience, sometimes these options are not prominently... ⇲
Fix: Set personal goals manually within the app if it allows for custom milestones. Check the settings for any options to create your own targets... ⇲
Fix: Check if the app has a history or stats section where you can view past runs. You may be able to compare your performance over time manually... ⇲
Fix: If the app has become unstable after an update, try uninstalling and reinstalling the app to reset it to its default state. This can often r... ⇲