fix problems on LifePoints [android]

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—— Run into issues on LifePoints? Get help pending when official support gets back to you!

LifePoints
Info:
company: Kantar Profiles
: support@lifepointsapp.com
: www.lifepointspanel.com
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Customization issue

Repetitive information entry required

Fix: 1. Save profile information: Ensure your profile is fully completed in the app settings to minimize repetitive entries. 2. Use autofill: If... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check internet connection: Ensure you have a stable and fast internet connection. 2. Clear app cache: Go to Settings > Apps > LifePoints... ⇲
 
Freezing issue

LifePoints freezes during surveys

Fix: 1. Restart the app: Close the LifePoints app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to your dev... ⇲

Surveys lock up before completion

Fix: 1. Restart the app: Close and reopen LifePoints to reset any temporary issues. 2. Clear app cache: Go to Settings > Apps > LifePoints > Stor... ⇲
 
Messages issue

Error messages during redemption

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to redeem points. 2. Update payment information... ⇲
 
Payments issue

Inability to cash out points

Fix: 1. Verify point balance: Ensure you have enough points to cash out. Check the minimum threshold for redemption in the app. 2. Check for rest... ⇲
 
Bugs issue

Surveys often disqualify users late

Fix: 1. Read survey instructions carefully: Ensure you meet all criteria before starting a survey. 2. Provide accurate information: Be honest and... ⇲

Points deducted after surveys

Fix: 1. Review survey completion: Ensure you completed the survey as required. Sometimes, incomplete surveys may lead to point deductions. 2. Che... ⇲

Survey completion does not guarantee points

Fix: 1. Read survey instructions: Ensure you understand the requirements for earning points before starting a survey. 2. Provide accurate informa... ⇲
 
Settings issue

LifePoints switches to Spanish unexpectedly

Fix: 1. Change language settings: Go to your device's Settings > System > Languages & input > Languages, and ensure your preferred language is se... ⇲
 
Login issue

Invalid email or password errors

Fix: 1. Reset password: Use the 'Forgot Password' feature to reset your password. Follow the instructions sent to your email. 2. Check for typos:... ⇲
 
Gameplay issue

Limited number of surveys available

Fix: 1. Check your profile: Ensure your profile information is complete and accurate, as this can affect survey availability. 2. Regularly check... ⇲
 
Account issue

Membership cancellation without clear reason

Fix: 1. Review account activity: Check for any notifications or messages that might explain the cancellation. 2. Ensure compliance: Make sure you... ⇲
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 what users are saying
Good experience
74.7%

Bad experience
19.8%

Neutral
5.5%

~ from our NLP analysis of 105,927 combined software ratings.

 Private Data LifePoints collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view network connections
  7. full network access
  8. change your audio settings
  9. run at startup
  10. reorder running apps
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet