—— Run into issues on OKOK·International? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your device to clear any temporary glitches. 2. Uninstall the app and reinstall it from the Google Play Store to ensure you have... ⇲
Fix: 1. Ensure that both the OKOK·International app and the fitness app are updated to their latest versions. 2. Check the sync settings in both... ⇲
Fix: 1. Ensure that you are logged into your account before using the app to save your history. 2. Check the app settings for any options related... ⇲
Fix: 1. Before logging out, ensure that all your data is synced with the app. 2. Check if there is an option to back up your data within the app... ⇲
Fix: 1. Clear the app cache by going to Settings > Apps > OKOK·International > Storage > Clear Cache. 2. Restart your device to refresh system re... ⇲
Fix: 1. Ensure that Bluetooth is enabled on your device. 2. Check if the scale is charged or has fresh batteries. 3. Open the app and navigate to... ⇲
Fix: 1. Go to Settings > Apps > OKOK·International > Permissions. 2. Review the permissions requested and disable any that seem unnecessary for t... ⇲
Fix: 1. Check if the app offers a premium version that removes ads. If so, consider upgrading. 2. Use the app during times when you can tolerate... ⇲
Fix: 1. Check if the app has a premium version that removes ads. 2. Try using the app during times when you can tolerate the ads, and focus on th... ⇲
Fix: 1. Ensure that you are using the scale on a flat, hard surface for accurate readings. 2. Make sure you are following the instructions for us... ⇲
Fix: 1. Ensure you are weighing yourself under the same conditions each time (e.g., same time of day, same clothing). 2. Check if the scale requi... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Look for any tutorial or guide within the app that may help you un... ⇲
Fix: 1. Explore the app settings to see if there are options to customize how data is displayed. 2. Take screenshots of your data and create your... ⇲
Fix: 1. Familiarize yourself with the app layout and features to improve your experience. 2. Provide feedback within the app about specific desig... ⇲
Fix: 1. Check the app settings for any options related to measurement units. 2. If no option exists, consider using a conversion tool or calculat... ⇲
Fix: 1. Check the app's official website or social media pages for any user forums or community support. 2. Look for FAQs or troubleshooting guid... ⇲
Fix: 1. Explore the app thoroughly to see if there are any built-in help sections or tutorials. 2. Search online for user-generated guides or vid... ⇲
Fix: 1. Check if the app has any updates that may include widget improvements. 2. Try removing the widget and re-adding it to see if it allows re... ⇲
Fix: 1. Explore the app to see if there are any features that can be used offline. 2. Make a list of essential features you need and check if the... ⇲