fix problems on PAeDocket [android]

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—— Run into issues on PAeDocket? Get help pending when official support gets back to you!

PAeDocket
Info:
company: Supreme Court of Pennsylvania
: aopc.app@gmail.com
: www.pacourts.us
: 601 Commonwealth Avenue Harrisburg PA, 17106
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Bugs issue

Garbled print after reopening

Fix: Check your printer settings. Ensure that the correct printer is selected and that the print settings are configured properly before printing... ⇲

Misleading court date information

Fix: Cross-check court dates with official court websites or documents to verify accuracy. This can help you stay informed about any changes. O... ⇲

Lacks detailed sentencing information

Fix: Look for additional resources or links within the app that may provide more detailed information on sentencing. OR Consider using externa... ⇲

Limited information on probation violations

Fix: Check if there are any additional sections or tabs in the app that may contain more information on probation violations. OR Consult offic... ⇲

Error messages when entering info

Fix: Double-check the information you are entering for any typos or incorrect formats. Ensure all required fields are filled out correctly. OR... ⇲

Lack of detailed sentencing information

Fix: Look for additional resources or links within the app that may provide more context or details on sentencing. OR Consult legal resources... ⇲
 
Updates issue

Not updating current information

Fix: Manually refresh the app. Look for a refresh button or swipe down on the main screen to force the app to update its data. OR Check your d... ⇲

Inconsistent information updates

Fix: Regularly check for updates in the app settings. Ensure that you have enabled automatic updates if available. OR Consider uninstalling an... ⇲

Requires uninstall and reinstall to update

Fix: Instead of uninstalling, try clearing the app cache and data first. Go to Settings > Apps > PAeDocket > Storage > Clear Data, then restart t... ⇲
 
UI issue

Difficult birth date input

Fix: Use the date picker feature if available. Tap on the birth date field to bring up a calendar for easier selection. OR If the date input i... ⇲

Navigation layout is poor

Fix: Familiarize yourself with the app layout. Spend some time exploring the menus and options to find the most efficient navigation paths. OR... ⇲

Not separated by county or dates

Fix: Use the search function to filter results by county or date if the app supports it. This can help you find specific information more easily.... ⇲

Navigation layout issues

Fix: Familiarize yourself with the app's layout by exploring each section. Look for a help or tutorial section within the app. OR Adjust your... ⇲

No separation by county or dates

Fix: Use the search function within the app to filter results by keywords related to specific counties or dates. OR Create a manual log or spr... ⇲
 
Syncing issue

Syncing issues

Fix: Ensure that you have a stable internet connection when trying to sync. A weak connection can cause syncing problems. OR Try logging out o... ⇲

Syncing issues leading to timeouts

Fix: Ensure you have a strong internet connection. Switch to a different network if possible to see if the issue persists. OR Close other apps... ⇲
 
Notifications issue

No notifications for dockets

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications and toggle on notifications for PAeDocket. OR... ⇲
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 Private Data PAeDocket collects from your Android
  1. view network connections
  2. full network access