fix problems on Tellonym [android]

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—— Run into issues on Tellonym? Get help pending when official support gets back to you!

Tellonym: anonymous questions
Info:
company: Callosum Software
: support@tellonym.me
: tellonym.me
: Romy-Schneider-Strasse 1 13599 Berlin Germany
Chat with our AI-based Tellonym Support
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Messages issue

Spam messages clutter inbox

Fix: 1. Regularly delete spam: Make it a habit to check and delete spam messages to keep your inbox organized. 2. Use the mute feature: If avail... ⇲

High volume of bot-generated messages

Fix: 1. Use filters: If available, set up filters to automatically sort or delete messages from unknown or suspicious users. 2. Report bots: Use... ⇲
 
Notifications issue

No option to turn off automated tells

Fix: 1. Check settings: Go to the app settings to see if there is an option to disable automated tells. 2. Provide feedback: Use the app's feedb... ⇲
 
Privacy issue

Privacy concerns with profile pictures

Fix: 1. Change your profile picture: Use a more generic image or an avatar instead of a personal photo to enhance privacy. 2. Review privacy set... ⇲
 
Compatibility issue

Limited features on desktop version

Fix: 1. Use the mobile app: For a better experience, consider using the mobile app, which may have more features. 2. Explore browser extensions:... ⇲
 
Crashes issue

Tellonym frequently crashes

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Tellonym > Storage > Clear Cache. This can help resolve temporary issues that... ⇲
 
Freezing issue

Tellonym freezes when typing long responses

Fix: 1. Limit response length: Try to keep your responses shorter to avoid freezing. If you have a long response, consider breaking it into small... ⇲
 
Login issue

Inconsistent login process

Fix: 1. Use a stable internet connection: Ensure you are connected to a reliable Wi-Fi or mobile data network. A weak connection can cause login... ⇲
 
Customization issue

Unable to edit submitted answers

Fix: 1. Review app guidelines: Check if the app allows editing of answers after submission. If not, consider drafting your responses in a separat... ⇲
 
UI issue

Difficulty navigating the app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the help section:... ⇲
 
Settings issue

Language settings change unexpectedly

Fix: 1. Check language settings: Go to the app settings and ensure your preferred language is selected. 2. Update the app: Ensure you are using... ⇲
 
Support issue

No way to report scammers

Fix: 1. Document the scam: Take screenshots of the scam messages and user profiles for your records. 2. Use the reporting feature: If available,... ⇲
 
Search issue

Lack of filtering options for friends

Fix: 1. Organize your friends list: Regularly review and organize your friends list to keep it manageable. 2. Use search features: If available,... ⇲
 
Uploads issue

Inability to share responses on social media from browser

Fix: 1. Copy and paste: Manually copy your responses and paste them into your social media platform to share. 2. Use screenshots: Take screensho... ⇲
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 what users are saying
Good experience
79.7%

Bad experience
11.6%

Neutral
8.7%

~ from our NLP analysis of 310,691 combined software ratings.

 Private Data Tellonym collects from your Android
  1. read your own contact card
  2. read your contacts
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. run at startup
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. control system backup and restore
  15. download files without notification
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $74.99 per item