Fix ZEPETO errors on android

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19 problems reported in the past 24 hours

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UI
Inability to unfriend users easily

🛠️ Navigate to your friends list and look for the unfriend option next to the user you wish to remove.... show fix »
 
Customization
Lack of diverse hairstyles

🛠️ Check for updates or new content releases in the app, as developers often add new hairstyles and cus... show fix »
 
Freezing
App freezes during posting

🛠️ Ensure that your device has enough storage space available. Clear cache and data for the ZEPETO app... show fix »
 
Slow
Laggy performance

🛠️ Close any background applications that may be using up system resources. This can help improve the p... show fix »
 
Crashes
App crashes frequently

🛠️ Update the app to the latest version available in the Google Play Store, as updates often include bu... show fix »
 
Glitches
Glitches in character customization

🛠️ Restart the app to refresh the character customization interface, which may resolve temporary glitch... show fix »
 
Compatibility
Incompatibility with older devices

🛠️ Consider upgrading your device if possible, as newer devices are more likely to support the latest a... show fix »
 
Audio
Issues with voice chat misuse

🛠️ Adjust your privacy settings within the app to limit who can contact you or join your voice chat ses... show fix »
Temporary errors when adding sounds

🛠️ Ensure that the sound files you are trying to upload are in a supported format and not corrupted.... show fix »
 
Account
Problems with multiple account sign-ins

🛠️ Log out of all accounts and then log back in with the desired account to ensure a clean sign-in proc... show fix »
 
Loading
Slow loading times for worlds

🛠️ Clear the app cache regularly to improve loading times and overall performance. OR Try accessing... show fix »
 
Permissions
Limited access to live features

🛠️ Ensure that your app is updated to the latest version, as new features are often included in updates... show fix »
 
Video
Background issues in video templates

🛠️ Try using different video templates to see if the issue persists, as some templates may have bugs.... show fix »
 
Privacy
Creepy or unwanted interactions with users

🛠️ Adjust your privacy settings to limit who can interact with you or send you messages. OR Use the... show fix »
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 Contact Support
Developer:
Naver Z Corporation
Email:
  googleplay@zepeto.me
Website:
🌐 zepeto.me
Terms/Privacy:
⚔️ https://support.zepeto.me/hc/articles/360050411493-Privacy-Policy
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 Private Data ZEPETO collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

 Breakdown of Software Ratings
Positive experience
84.8%

Negative experience
10.3%

Neutral
4.9%

~ from our NLP analysis of 2,583,199 combined software ratings.
  Cost of Subscriptions
  1. $0.29 - $190.99 per item