fix problems on ZEPETO [android]

​

—— Run into issues on ZEPETO? Get help pending when official support gets back to you!

ZEPETO: Avatar, Connect & Live
Info:
company: Naver Z Corporation
: googleplay@zepeto.me
: zepeto.me
: 7F, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Chat with our AI-based ZEPETO Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Inability to unfriend users easily

Fix: Navigate to your friends list and look for the unfriend option next to the user you wish to remove. If it’s not visible, try refreshing the... ⇲
 
Customization issue

Lack of diverse hairstyles

Fix: Check for updates or new content releases in the app, as developers often add new hairstyles and customization options regularly. OR Part... ⇲
 
Freezing issue

ZEPETO freezes during posting

Fix: Ensure that your device has enough storage space available. Clear cache and data for the ZEPETO app in your device settings to free up space... ⇲
 
Slow issue

Laggy performance

Fix: Close any background applications that may be using up system resources. This can help improve the performance of ZEPETO. OR Lower the gr... ⇲
 
Crashes issue

ZEPETO crashes frequently

Fix: Update the app to the latest version available in the Google Play Store, as updates often include bug fixes and performance improvements.... ⇲
 
Glitches issue

Glitches in character customization

Fix: Restart the app to refresh the character customization interface, which may resolve temporary glitches. OR Try customizing your character... ⇲
 
Compatibility issue

Incompatibility with older devices

Fix: Consider upgrading your device if possible, as newer devices are more likely to support the latest app features and updates. OR Look for... ⇲
 
Audio issue

Issues with voice chat misuse

Fix: Adjust your privacy settings within the app to limit who can contact you or join your voice chat sessions. OR Use the mute feature during... ⇲

Temporary errors when adding sounds

Fix: Ensure that the sound files you are trying to upload are in a supported format and not corrupted. OR Try restarting the app and attemptin... ⇲
 
Account issue

Problems with multiple account sign-ins

Fix: Log out of all accounts and then log back in with the desired account to ensure a clean sign-in process. OR Use a password manager to kee... ⇲
 
Loading issue

Slow loading times for worlds

Fix: Clear the app cache regularly to improve loading times and overall performance. OR Try accessing the app during off-peak hours when serve... ⇲
 
Permissions issue

Limited access to live features

Fix: Ensure that your app is updated to the latest version, as new features are often included in updates. OR Check your account settings to e... ⇲
 
Video issue

Background issues in video templates

Fix: Try using different video templates to see if the issue persists, as some templates may have bugs. OR Restart the app and attempt to crea... ⇲
 
Privacy issue

Creepy or unwanted interactions with users

Fix: Adjust your privacy settings to limit who can interact with you or send you messages. OR Use the block feature to prevent unwanted users... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.8%

Bad experience
10.3%

Neutral
4.9%

~ from our NLP analysis of 2,583,199 combined software ratings.

 Switch to these Alternatives:
Facemoji AI Emoji Keyboard
REALITY-Become an Anime Avatar
ACRZ: Style up your Avatar!
ibis Paint X
Dollify
Talkie AI: Chat With Character

 Private Data ZEPETO collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.29 - $190.99 per item