fix problems on Bikemap [android]

​

—— Run into issues on Bikemap? Get help pending when official support gets back to you!

Bikemap: Cycling Tracker & GPS
Info:
company: Bikemap GmbH
: support@bikemap.net
: www.bikemap.net
: Bikemap GmbH Postgasse 8b AT-1010 Wien
Chat with our AI-based Bikemap Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

Turn-by-turn voice directions are unreliable

Fix: Check if your device's volume settings are properly adjusted and that the app has permission to use your device's microphone and speaker. So... ⇲
 
Bugs issue

Horrible routing algorithm

Fix: Experiment with different route types in the app settings. If available, select options like 'fastest route' or 'scenic route' to see if the... ⇲

Routes chosen are unsafe

Fix: Before starting your ride, review the route on the map and look for any areas that seem unsafe. You can manually adjust the route to avoid t... ⇲

Limited route planning options

Fix: Utilize the 'Create Route' feature to manually input waypoints and customize your route according to your preferences. This can help you cre... ⇲

Inaccurate GPS

Fix: Calibrate your device's GPS settings by going to your device's location settings and ensuring that high accuracy mode is enabled. This can i... ⇲

No trail names or labels

Fix: Use external resources such as local cycling websites or forums to find trail names and labels that may not be available in the app. This ca... ⇲

Premium features often broken

Fix: Try uninstalling and reinstalling the app to see if this resolves any issues with premium features. This can clear any corrupted data that m... ⇲

Inaccurate distance and elevation tracking

Fix: Ensure that your device's GPS is functioning properly and that you have a clear view of the sky. This can help improve the accuracy of dista... ⇲

Cannot pause ride recording

Fix: Check if there is a hidden option or gesture to pause the recording. Sometimes, features are not immediately obvious in the interface. OR... ⇲

Routing creates unnecessary detours

Fix: Review the route before starting your ride and manually adjust it to avoid detours. You can drag the route line to create a more direct path... ⇲

Error messages when trying to use features

Fix: Try restarting the app to clear any temporary glitches that may be causing error messages. This can often resolve minor issues. OR Check... ⇲
 
Battery issue

High battery drain

Fix: Reduce battery usage by lowering the screen brightness and closing other apps running in the background. You can also enable battery saver m... ⇲
 
Payments issue

Requires subscription for basic use

Fix: Explore the free features of the app thoroughly. Sometimes, users overlook functionalities that are available without a subscription. Check... ⇲

Free version lacks functionality

Fix: Maximize the use of the free version by exploring all available features and settings. Sometimes, users miss out on functionalities that are... ⇲

Forced to upgrade for basic functionality

Fix: Explore all the features of the free version to ensure you are not missing any available functionalities. Sometimes, users overlook features... ⇲

Bikemap is useless without subscription

Fix: Maximize the use of the free version by exploring all available features and settings. Sometimes, users miss out on functionalities that are... ⇲
 
Privacy issue

No privacy controls for recorded routes

Fix: Check the app settings for any privacy options. If available, adjust the settings to limit who can see your recorded routes or make them pri... ⇲
 
UI issue

Confusing and unreliable interface

Fix: Take some time to familiarize yourself with the app's layout and features. Look for tutorial videos or guides online that can help you navig... ⇲
 
Support issue

Poor customer support

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, users can find answers to their questions without needing d... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
79.2%

Bad experience
13.3%

Neutral
7.4%

~ from our NLP analysis of 52,518 combined software ratings.

 Private Data Bikemap collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view Wi-Fi connections
  7. body sensors (like heart rate monitors)
  8. view network connections
  9. full network access
  10. run at startup
  11. reorder running apps
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $49.99 per item