Fix American Family Insurance App errors on android

Experiencing issues? Solve common American Family Insurance App problems instantly.
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Crashes
App frequently crashes

🛠️ 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage >... show fix »
Fingerprint authentication crashes the app

🛠️ 1. Disable fingerprint authentication for the app. Go to the app's settings and switch to a differen... show fix »
 
Login
Unable to log in after updates

🛠️ 1. Double-check your login credentials to ensure they are correct. If you have forgotten your passwo... show fix »
Infinite sign-in loop

🛠️ 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage >... show fix »
 
Loading
App stuck in loading preferences

🛠️ 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage >... show fix »
 
Downloads
Cannot view/download policy declarations

🛠️ 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see... show fix »
 
Payments
Cannot make payments through the app

🛠️ 1. Ensure your payment method is correctly set up in the app. Double-check your payment details for... show fix »
App does not allow payment choices

🛠️ 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage >... show fix »
App does not process payments immediately

🛠️ 1. Ensure your internet connection is stable, as a weak connection can delay payment processing. 2.... show fix »
 
Bugs
App shows incorrect coverage information

🛠️ 1. Refresh the app's data by logging out and logging back in. This can help update the information d... show fix »
App has poor functionality despite good design

🛠️ 1. Ensure your device's operating system is up to date. Go to Settings > System > System Update to c... show fix »
 
Account
App does not remember user credentials

🛠️ 1. Ensure that the "Remember Me" or "Keep Me Logged In" option is enabled when logging in. 2. Clear... show fix »
 
Updates
App prompts for update despite being current

🛠️ 1. Clear the cache and data of the Google Play Store app. Go to Settings > Apps > Google Play Store... show fix »
 
Uploads
App fails to upload photos for claims

🛠️ 1. Ensure the app has the necessary permissions to access your device's storage and camera. Go to Se... show fix »
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 Contact Support
Developer:
American Family Insurance
Email:
  accountsupport@amfam.com
Website:
🌐 www.amfam.com
Terms/Privacy:
⚔️ https://www.amfam.com/privacy-security
 Private Data American Family Insurance App collects from your Android
  1. find accounts on the device
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. control flashlight
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet

 Breakdown of Software Ratings
Positive experience
58.0%

Negative experience
34.4%

Neutral
7.5%

~ from our NLP analysis of 10,149 combined software ratings.