fix problems on American Family Insurance App [android]

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—— Run into issues on American Family Insurance App? Get help pending when official support gets back to you!

American Family Insurance App
Info:
company: American Family Insurance
: accountsupport@amfam.com
: www.amfam.com
: 6000 American Parkway Madison, WI 53783
Chat with our AI-based American Family Insurance App Support
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Crashes issue

American Family Insurance App frequently crashes

Fix: 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage > Clear Cache and Clear Data. This can re... ⇲

Fingerprint authentication crashes the app

Fix: 1. Disable fingerprint authentication for the app. Go to the app's settings and switch to a different login method, such as a password or PI... ⇲
 
Login issue

Unable to log in after updates

Fix: 1. Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the "Forgot Password" option to... ⇲

Infinite sign-in loop

Fix: 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage > Clear Cache and Clear Data, then try lo... ⇲
 
Loading issue

American Family Insurance App stuck in loading preferences

Fix: 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage > Clear Cache and Clear Data. This can he... ⇲
 
Downloads issue

Cannot view/download policy declarations

Fix: 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue is network-related. 2. Clea... ⇲
 
Payments issue

Cannot make payments through the app

Fix: 1. Ensure your payment method is correctly set up in the app. Double-check your payment details for accuracy. 2. Clear the app's cache and d... ⇲

American Family Insurance App does not allow payment choices

Fix: 1. Clear the app's cache and data. Go to Settings > Apps > American Family Insurance App > Storage > Clear Cache and Clear Data, then try ac... ⇲

American Family Insurance App does not process payments immediately

Fix: 1. Ensure your internet connection is stable, as a weak connection can delay payment processing. 2. Double-check your payment details for ac... ⇲
 
Bugs issue

American Family Insurance App shows incorrect coverage information

Fix: 1. Refresh the app's data by logging out and logging back in. This can help update the information displayed in the app. 2. Clear the app's... ⇲

American Family Insurance App has poor functionality despite good design

Fix: 1. Ensure your device's operating system is up to date. Go to Settings > System > System Update to check for updates. 2. Clear the app's cac... ⇲
 
Account issue

American Family Insurance App does not remember user credentials

Fix: 1. Ensure that the "Remember Me" or "Keep Me Logged In" option is enabled when logging in. 2. Clear the app's cache and data. Go to Settings... ⇲
 
Updates issue

American Family Insurance App prompts for update despite being current

Fix: 1. Clear the cache and data of the Google Play Store app. Go to Settings > Apps > Google Play Store > Storage > Clear Cache and Clear Data.... ⇲
 
Uploads issue

American Family Insurance App fails to upload photos for claims

Fix: 1. Ensure the app has the necessary permissions to access your device's storage and camera. Go to Settings > Apps > American Family Insuranc... ⇲
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 what users are saying
Good experience
58.0%

Bad experience
34.4%

Neutral
7.5%

~ from our NLP analysis of 10,149 combined software ratings.

 Private Data American Family Insurance App collects from your Android
  1. find accounts on the device
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. control flashlight
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet