fix problems on Strava [android]

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—— Run into issues on Strava? Get help pending when official support gets back to you!

Strava: Run, Bike, Hike
Info:
company: Strava Inc.
: support@strava.zendesk.com
: www.strava.com
: Strava, Inc 208 Utah Street San Francisco, CA 94103
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Compatibility issue

Lack of proper wearable integration

Fix: If your wearable device is not integrating well with Strava, ensure that both the Strava app and your wearable device's app are updated to t... ⇲
 
Ads issue

Frequent subscription pop-ups

Fix: To reduce the frequency of subscription pop-ups, you can try adjusting your notification settings within the app. Go to 'Settings', then 'No... ⇲
 
Payments issue

High monthly fee

Fix: If the monthly fee is a concern, consider switching to an annual subscription if available, as it often provides a discount compared to payi... ⇲

Automatic renewal traps

Fix: To avoid automatic renewals, go to your account settings in the Strava app or website and look for subscription management options. Disable... ⇲
 
Bugs issue

Major GPS tracking accuracy problems

Fix: To improve GPS accuracy, ensure that your phone's location settings are set to 'High Accuracy'. Go to your phone's settings, select 'Locatio... ⇲

Inaccurate GPS readings

Fix: Ensure that your phone's GPS is functioning properly by testing it with other apps that require location services. If GPS is consistently in... ⇲

Mapping software inferior to competitors

Fix: If you find Strava's mapping features lacking, consider using a dedicated mapping app for your routes. You can plan your routes in that app... ⇲
 
Account issue

Limited personal stats for unpaid users

Fix: To maximize the stats available to you as a free user, regularly check the app for any updates or changes to the free tier features. Strava... ⇲
 
Updates issue

Features removed from free version

Fix: Stay updated on Strava's feature offerings by checking their blog or community forums. This way, you can adapt your usage to the features th... ⇲
 
UI issue

Difficult to view recorded run route

Fix: To view your recorded run route more easily, go to the 'Activities' tab in the app, select the specific activity, and tap on the map. You ca... ⇲

Cluttered and complicated interface

Fix: To declutter your experience, customize your dashboard by removing any metrics or features you do not use. Go to 'Settings' and adjust what... ⇲
 
Support issue

Poor customer service

Fix: If you encounter issues that require support, utilize the Strava community forums or user groups on social media. Often, other users can pro... ⇲
 
Permissions issue

Intrusive background running requests

Fix: To manage background running requests, go to your phone's settings, select 'Apps', find Strava, and adjust the permissions for background ac... ⇲
 
Downloads issue

Limited offline map downloading

Fix: To download maps for offline use, check if your app settings allow for offline map downloads. If available, select the areas you frequently... ⇲
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 what users are saying
Good experience
85.0%

Bad experience
11.9%

Neutral
3.1%

~ from our NLP analysis of 912,417 combined software ratings.

 Private Data Strava collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. record audio
  9. view Wi-Fi connections
  10. body sensors (like heart rate monitors)
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. change network connectivity
  15. full network access
  16. run at startup
  17. use accounts on the device
  18. control vibration
  19. prevent device from sleeping
  20. read Google service configuration
  21. receive data from Internet

  Cost of Subscriptions
  1. $2.99 - $79.99 per item