Fix Trax Retail errors on android

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23 problems reported in the past 24 hours

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Network
no internet connection error

🛠️ 1. Toggle Airplane Mode: Turn on Airplane Mode for a few seconds and then turn it off to reset your... show fix »
 
UI
separate actions add time

🛠️ 1. Use Shortcuts: Familiarize yourself with any available shortcuts within the app to streamline you... show fix »
cannot add or delete photos after confirmation

🛠️ 1. Review Before Confirmation: Make sure to thoroughly review photos before confirming them in the a... show fix »
difficult to hold large tablet

🛠️ 1. Use a Stand: Invest in a tablet stand to hold the device while you work. 2. Use a Grip: Consider... show fix »
cannot edit or delete photos easily

🛠️ 1. Use a Photo Editing App: Edit photos using a third-party photo editing app before uploading them... show fix »
 
Slow
delays response

🛠️ 1. Optimize Device Performance: Close unnecessary apps running in the background to free up resource... show fix »
 
Bugs
asks for non-existent pictures

🛠️ 1. Check App Permissions: Ensure the app has permission to access your device's storage. Go to Setti... show fix »
does not delete old photos

🛠️ 1. Manual Deletion: Use a file manager app to manually delete old photos from your device's storage.... show fix »
 
Crashes
crashes on beverage surveys

🛠️ 1. Clear Cache: Go to Settings > Apps > Trax Retail > Storage > Clear Cache to remove temporary file... show fix »
data is lost after crash

🛠️ 1. Regular Backups: Regularly back up your data manually if the app does not do it automatically. 2.... show fix »
 
Storage
takes up too much storage

🛠️ 1. Clear Cache: Go to Settings > Apps > Trax Retail > Storage > Clear Cache to free up space. 2. Mov... show fix »
 
Syncing
stores disappear

🛠️ 1. Refresh Data: Try refreshing the app's data or re-syncing it to see if the stores reappear. 2. Ch... show fix »
 
Camera
camera zoomed in too much

🛠️ 1. Check Camera Settings: Open the camera settings within the app to see if there is an option to ad... show fix »
blurry photos

🛠️ 1. Clean Camera Lens: Ensure the camera lens is clean and free of smudges. 2. Adjust Focus: Tap on t... show fix »
cannot use flashlight

🛠️ 1. Check App Permissions: Ensure the app has permission to access the flashlight. Go to Settings > A... show fix »
 
Login
login issues

🛠️ 1. Check Credentials: Ensure that you are entering the correct username and password. 2. Reset Passw... show fix »
unable to login after update

🛠️ 1. Clear Cache: Go to Settings > Apps > Trax Retail > Storage > Clear Cache to remove any temporary... show fix »
 
Battery
app keeps running

🛠️ 1. Force Stop the App: Go to Settings > Apps > Trax Retail > Force Stop to completely close the app.... show fix »
 
Performance
awful performance

🛠️ 1. Optimize Device: Close unnecessary apps and free up RAM to improve performance. 2. Update the App... show fix »
 
Customization
vertical wallpapers not recognized

🛠️ 1. Rotate Image: Use a photo editing app to rotate the image to a horizontal orientation before sett... show fix »
 
Freezing
occasionally ends visit randomly

🛠️ 1. Save Progress Frequently: If the app allows, save your progress frequently to minimize data loss.... show fix »
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 Contact Support
Developer:
Trax Retail, Inc.
Email:
  info@traxretail.com
Website:
🌐 traxretail.com
Terms/Privacy:
⚔️ https://traxretail.com/privacy-policy/
 Private Data Trax Retail collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
87.6%

Negative experience
9.2%

Neutral
1.7%

~ from our NLP analysis of 3,436 combined software ratings.