fix problems on The Economist [android]

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—— Run into issues on The Economist? Get help pending when official support gets back to you!

The Economist - News, Podcasts
Info:
company: The Economist Newspaper
: appfeedback@economist.com
: www.economist.com
: The Economist Subscription Services PO Box 471 Haywards Heath RH16 3GY United Kingdom
Chat with our AI-based The Economist Support
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Crashes issue

crashes repeatedly

Fix: 1. Clear app data: Go to Settings > Apps > The Economist > Storage > Clear Data. This will reset the app and may resolve crashing issues. No... ⇲
 
Audio issue

audio playback issues

Fix: 1. Check audio settings: Ensure that the audio settings within the app are correctly configured. Look for options related to audio quality o... ⇲

audio controls not persistent

Fix: 1. Check app settings: Look for settings related to audio playback controls and ensure they are enabled. 2. Use a third-party audio control... ⇲

frequent error messages during audio playback

Fix: 1. Check internet connection: Ensure you have a stable internet connection while streaming audio. 2. Restart the app: Close The Economist a... ⇲
 
Compatibility issue

no landscape mode support

Fix: 1. Use a third-party app: Consider using a third-party app that allows for landscape mode viewing of articles. 2. Rotate your device: Ensur... ⇲

no Android Auto app

Fix: 1. Use screen mirroring: If your car supports screen mirroring, you can mirror your phone's screen to access The Economist app while driving... ⇲
 
Slow issue

The Economist is sluggish and non-responsive

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > The Economist > Storage > Clear Cache. This can help improve performance by re... ⇲

slow responsiveness

Fix: 1. Close background apps: Free up system resources by closing other apps running in the background. Access the recent apps menu and swipe aw... ⇲
 
Customization issue

no home/lock screen widget

Fix: 1. Use third-party widget apps: Consider downloading a third-party widget app from the Google Play Store that allows you to create custom wi... ⇲

inability to manage playlists

Fix: 1. Create playlists manually: If the app allows, create playlists by saving articles or audio files in a specific order. 2. Use a third-par... ⇲
 
Syncing issue

does not sync between devices

Fix: 1. Ensure you are logged into the same account: Check that you are using the same login credentials on all devices. This is crucial for sync... ⇲

bookmarks do not synchronize

Fix: 1. Manually check bookmarks: Ensure you are logged into the same account on all devices and manually check if bookmarks are saved correctly.... ⇲
 
Glitches issue

frequent jumps in articles

Fix: 1. Disable auto-scroll: If the app has an auto-scroll feature, disable it in the settings to prevent jumping. 2. Check for updates: Ensure... ⇲
 
Bugs issue

The Economist refreshes and loses place in articles

Fix: 1. Disable background app refresh: Go to Settings > Apps > The Economist > Data usage and disable background data to prevent the app from re... ⇲

The Economist does not remember reading position

Fix: 1. Enable reading history: Check the app settings for an option to enable reading history or bookmarks. This may help the app remember your... ⇲
 
Loading issue

long load times

Fix: 1. Clear cache and data: Go to Settings > Apps > The Economist > Storage > Clear Cache and Clear Data. This can help improve load times. 2.... ⇲
 
UI issue

unresponsive UI

Fix: 1. Restart the app: Close The Economist app completely and reopen it to refresh the user interface. 2. Check for updates: Ensure you have t... ⇲

articles not correctly formatted

Fix: 1. Adjust text size: Go to the app settings and adjust the text size or formatting options to see if that improves readability. 2. Use offl... ⇲
 
Search issue

search functionality is poor

Fix: 1. Use specific keywords: When searching, use more specific keywords or phrases to improve search results. 2. Check for updates: Ensure you... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
13.7%

Neutral
3.6%

~ from our NLP analysis of 70,203 combined software ratings.

 Private Data The Economist collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. download files without notification
  11. receive data from Internet

  Cost of Subscriptions
  1. $4.90 - $229.00 per item