fix problems on Suunto [android]

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Suunto
Info:
company: Suunto
: support@suunto.com
: www.suunto.com
: Tammiston kauppatie 7 B 01510 Vantaa Finland
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Installation issue

Requires app reinstall to import data

Fix: 1. Before reinstalling, back up any important data if possible. 2. Uninstall the Suunto app from your device. 3. Restart your phone to clear... ⇲
 
Syncing issue

Error with Facebook contact sync

Fix: 1. Go to your phone's Settings > Apps > Suunto. 2. Tap on Permissions and ensure that the app has permission to access your contacts. 3. If... ⇲

Missing Strava sync support

Fix: 1. Check if the Suunto app has been updated to the latest version that may include Strava integration. 2. If not, look for any third-party a... ⇲
 
Updates issue

Needs computer for watch updates

Fix: 1. Check if there are any updates available for the Suunto app on your phone. 2. If updates are available, install them and see if the watch... ⇲

GPS tracking issues after Android updates

Fix: 1. Go to your phone's Settings > Location and ensure that location services are enabled. 2. Check if the Suunto app has permission to access... ⇲
 
UI issue

Difficult to add location tags to dive logs

Fix: 1. When logging a dive, look for an option to add notes or tags. 2. If the option is not clear, check the app's help section for guidance on... ⇲

Limited app controls for the watch

Fix: 1. Explore the app settings to see if there are any options to customize controls. 2. Check for any firmware updates for the watch that may... ⇲

Lacks desktop interface

Fix: 1. Use the mobile app for all functionalities and consider using a tablet if a larger screen is needed. 2. Check if there are any third-part... ⇲

Suunto is health/fitness focused, not outdoor oriented

Fix: 1. Explore the app settings to see if there are any options to customize the focus of the app. 2. Use the app for health and fitness trackin... ⇲

Missing long-term data access

Fix: 1. Regularly export your data from the app to ensure you have long-term access. 2. Check if the app has a feature for archiving data. OR... ⇲

No web-based repository for data

Fix: 1. Use the mobile app to access your data and consider taking screenshots for records. 2. Check if there are any third-party services that c... ⇲
 
Notifications issue

No option to select which apps send notifications

Fix: 1. Go to your phone's Settings > Apps & notifications > Suunto > Notifications. 2. Here, you can manage notification settings for the app. 3... ⇲
 
Battery issue

Constant syncing drains battery

Fix: 1. Limit the frequency of syncs in the app settings. 2. Turn off background app refresh for the Suunto app in your phone's settings to reduc... ⇲
 
Network issue

Does not stay connected to phone

Fix: 1. Ensure that Bluetooth is enabled on both the watch and the phone. 2. Restart both devices to refresh the connection. 3. Check for any upd... ⇲

Bluetooth connection issues

Fix: 1. Ensure that both devices are within range and that there are no obstructions. 2. Restart both the watch and the phone to refresh the conn... ⇲
 
Bugs issue

Inaccurate elevation data

Fix: 1. Check if the watch has a barometric altimeter and ensure it is calibrated correctly. 2. Update the watch firmware to the latest version,... ⇲

Suunto functionality is unreliable

Fix: 1. Ensure that your app is updated to the latest version. 2. Clear the app cache by going to Settings > Apps > Suunto > Storage > Clear Cach... ⇲

Lacks features available in previous app

Fix: 1. Explore the app settings to see if the features have been relocated or renamed. 2. Check for any updates that may reintroduce missing fea... ⇲
 
Audio issue

Missing core features like music control

Fix: 1. Check the app settings to see if there are any options to enable music control. 2. Ensure that your music app is compatible with Suunto.... ⇲
 
Customization issue

Limited options for manually adding activities

Fix: 1. Explore the app to see if there are hidden options for adding activities. 2. Check the app's help section for guidance on manual entry.... ⇲

No ability to categorize exercises for events

Fix: 1. Check if there are any settings in the app that allow for categorization of exercises. 2. Use tags or notes in the activity log to catego... ⇲

Cannot edit mileage or vertical ascent/descent

Fix: 1. Check if there is an option to edit these details in the app settings. 2. If not, consider exporting the data and editing it in a spreads... ⇲

Cannot edit activity details after completion

Fix: 1. Check if there is an option to edit completed activities in the app settings. 2. If not, consider exporting the data and editing it in a... ⇲
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 what users are saying
Good experience
79.8%

Bad experience
16.5%

Neutral
3.6%

~ from our NLP analysis of 41,760 combined software ratings.

 Private Data Suunto collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read call log
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. bind to a notification listener service
  18. receive data from Internet