Fix Suunto errors on android

Experiencing issues? Solve common Suunto problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

25 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Syncing
Error with Facebook contact sync

🛠️ 1. Go to your phone's Settings > Apps > Suunto. 2. Tap on Permissions and ensure that the app has pe... show fix »
Missing Strava sync support

🛠️ 1. Check if the Suunto app has been updated to the latest version that may include Strava integratio... show fix »
Inconsistent syncing with devices

🛠️ 1. Ensure that both the app and the watch are updated to the latest versions. 2. Restart both device... show fix »
 
Updates
Needs computer for watch updates

🛠️ 1. Check if there are any updates available for the Suunto app on your phone. 2. If updates are avai... show fix »
GPS tracking issues after Android updates

🛠️ 1. Go to your phone's Settings > Location and ensure that location services are enabled. 2. Check if... show fix »
 
UI
Difficult to add location tags to dive logs

🛠️ 1. When logging a dive, look for an option to add notes or tags. 2. If the option is not clear, chec... show fix »
Limited app controls for the watch

🛠️ 1. Explore the app settings to see if there are any options to customize controls. 2. Check for any... show fix »
Lacks desktop interface

🛠️ 1. Use the mobile app for all functionalities and consider using a tablet if a larger screen is need... show fix »
App is health/fitness focused, not outdoor oriented

🛠️ 1. Explore the app settings to see if there are any options to customize the focus of the app. 2. Us... show fix »
Missing long-term data access

🛠️ 1. Regularly export your data from the app to ensure you have long-term access. 2. Check if the app... show fix »
No web-based repository for data

🛠️ 1. Use the mobile app to access your data and consider taking screenshots for records. 2. Check if t... show fix »
 
Notifications
No option to select which apps send notifications

🛠️ 1. Go to your phone's Settings > Apps & notifications > Suunto > Notifications. 2. Here, you can man... show fix »
 
Battery
Constant syncing drains battery

🛠️ 1. Limit the frequency of syncs in the app settings. 2. Turn off background app refresh for the Suun... show fix »
 
Network
Does not stay connected to phone

🛠️ 1. Ensure that Bluetooth is enabled on both the watch and the phone. 2. Restart both devices to refr... show fix »
Bluetooth connection issues

🛠️ 1. Ensure that both devices are within range and that there are no obstructions. 2. Restart both the... show fix »
 
Bugs
Inaccurate elevation data

🛠️ 1. Check if the watch has a barometric altimeter and ensure it is calibrated correctly. 2. Update th... show fix »
App functionality is unreliable

🛠️ 1. Ensure that your app is updated to the latest version. 2. Clear the app cache by going to Setting... show fix »
Lacks features available in previous app

🛠️ 1. Explore the app settings to see if the features have been relocated or renamed. 2. Check for any... show fix »
 
Customization
Cannot edit activity details after completion

🛠️ 1. Check if there is an option to edit completed activities in the app settings. 2. If not, consider... show fix »
Limited options for manually adding activities

🛠️ 1. Explore the app to see if there are hidden options for adding activities. 2. Check the app's help... show fix »
No ability to categorize exercises for events

🛠️ 1. Check if there are any settings in the app that allow for categorization of exercises. 2. Use tag... show fix »
Cannot edit mileage or vertical ascent/descent

🛠️ 1. Check if there is an option to edit these details in the app settings. 2. If not, consider export... show fix »
 
Audio
Missing core features like music control

🛠️ 1. Check the app settings to see if there are any options to enable music control. 2. Ensure that yo... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Suunto
Email:
  support@suunto.com
Website:
🌐 www.suunto.com
Terms/Privacy:
⚔️ https://community.sports-tracker.com/privacy-policy
 Private Data Suunto collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read call log
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. bind to a notification listener service
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
79.8%

Negative experience
16.5%

Neutral
3.6%

~ from our NLP analysis of 41,760 combined software ratings.