fix problems on Hotelbird [android]

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—— Run into issues on Hotelbird? Get help pending when official support gets back to you!

Hotelbird
Info:
company: hotelbird GmbH
: info@hotelbird.de
: hotelbird.com
Chat with our AI-based Hotelbird Support
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Login issue

Hotelbird redirects to browser for login

Fix: Ensure that you have the latest version of the Hotelbird app installed. Go to the Google Play Store, search for Hotelbird, and check for upd... ⇲
 
UI issue

Long processes for simple tasks

Fix: Try to streamline your actions by familiarizing yourself with the app's features. Create a checklist of tasks you frequently perform and fol... ⇲

Non-intuitive interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily over... ⇲

Inability to input dates easily

Fix: Check if your device's software is up to date. Go to Settings > System > Software Update to ensure you have the latest version, which may im... ⇲

Overall poor user experience

Fix: Take time to explore the app's features and familiarize yourself with its layout. This can help improve your overall experience over time.... ⇲
 
Payments issue

Unclear deposit charges

Fix: Review the terms and conditions provided during the booking process. Often, deposit details are outlined there. If you have a confirmation e... ⇲

Inaccurate deposit requirements

Fix: Review your booking details in the app to ensure that you have the correct information regarding deposit requirements. Sometimes, discrepanc... ⇲

Payment issues with default browser

Fix: Change the default browser on your device to see if that resolves the payment issue. Go to Settings > Apps > Default Apps > Browser App and... ⇲

Payment details requested unnecessarily

Fix: Review your account settings to ensure that your payment information is saved correctly. Go to Settings > Payment Methods in the app to chec... ⇲
 
Network issue

Requires active Internet connection

Fix: Ensure that you have a reliable internet connection. If you are in an area with poor connectivity, consider switching to a different network... ⇲

Server connection errors

Fix: Check the app's status on social media or forums to see if other users are experiencing similar issues. If it's a widespread problem, it may... ⇲

Connection loss during check-in

Fix: Ensure that you have a stable internet connection before starting the check-in process. If possible, switch to a Wi-Fi network with a strong... ⇲
 
Registration issue

Failed registration attempts

Fix: Double-check the information you are entering during registration. Ensure that your email address is valid and that you are using a strong p... ⇲
 
Bugs issue

Check-in not available at hotel

Fix: Confirm with the hotel that they support mobile check-in through the Hotelbird app. Some hotels may not have this feature enabled. OR If... ⇲

Forced app usage by hotels

Fix: If you prefer not to use the app, inquire with the hotel about alternative check-in methods. Some hotels may allow you to check in using the... ⇲

Inconsistent functionality

Fix: Keep the app updated to the latest version, as updates often fix bugs and improve functionality. Check the Google Play Store for updates reg... ⇲

Booking not found errors

Fix: Double-check the booking details you entered in the app. Ensure that the dates, hotel name, and other information are correct. OR If the... ⇲
 
Crashes issue

Hotelbird crashes frequently

Fix: Clear the app's cache and data. Go to Settings > Apps > Hotelbird > Storage > Clear Cache and Clear Data. This can help resolve issues cause... ⇲
 
Account issue

Account deletion issues

Fix: Check the app's settings for an option to delete your account. If available, follow the prompts to complete the deletion process. OR If y... ⇲
 
Slow issue

Slow performance

Fix: Close any unnecessary apps running in the background to free up system resources. Go to the recent apps menu and swipe away apps you are not... ⇲
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 what users are saying
Bad experience
39.8%

Good experience
39.5%

Neutral
19.7%

~ from our NLP analysis of 294 combined software ratings.

 Private Data Hotelbird collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. view network connections
  4. pair with Bluetooth devices
  5. access Bluetooth settings
  6. full network access
  7. control Near Field Communication
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet