fix problems on HitVPN [android]

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—— Run into issues on HitVPN? Get help pending when official support gets back to you!

HitVPN - fast & secure VPN
Info:
company: HitVPN
: support@hitvpn.app
: hitvpn.app
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Bugs issue

Clipboard link detection failure

Fix: Manually check the clipboard settings on your device. Go to Settings > System > Languages & input > Advanced > Clipboard. Ensure that clipbo... ⇲
 
UI issue

Inability to paste links manually

Fix: Make sure that you are using the correct method to paste. Tap and hold in the text field where you want to paste the link until the 'Paste'... ⇲
 
Network issue

Service downtime

Fix: Check the official HitVPN website or social media channels for any announcements regarding service outages. This can help you determine if t... ⇲

Inconsistent connectivity

Fix: Enable the 'Auto-connect' feature in the app settings if available. This can help maintain a stable connection by automatically reconnecting... ⇲

Unreliable speed

Fix: Test your internet speed with and without the VPN to determine if the VPN is the cause of the slow speeds. If the VPN is significantly slowe... ⇲
 
Payments issue

Money taken without service

Fix: Review your subscription status in the app. Go to the account settings and check if your subscription is active. If you see any discrepancie... ⇲
 
Slow issue

Poor performance

Fix: Change the VPN protocol in the app settings. Some protocols may offer better performance than others depending on your network conditions. E... ⇲
 
Compatibility issue

Limited functionality

Fix: Explore the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. Look for options like sp... ⇲
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 what users are saying
Good experience
65.2%

Bad experience
30.4%

Neutral
4.3%

~ from our NLP analysis of 1,036 combined software ratings.

 Private Data HitVPN collects from your Android
  1. view network connections
  2. full network access
  3. run at startup
  4. draw over other apps
  5. prevent device from sleeping
  6. receive data from Internet