fix problems on BilletesMx [android]

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—— Run into issues on BilletesMx? Get help pending when official support gets back to you!

BilletesMx
Info:
company: Banco de México
: webmaster@banxico.org.mx
: www.banxico.org.mx
Chat with our AI-based BilletesMx Support
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Video issue

3D animation not working

Fix: Check if your device meets the minimum system requirements for 3D animations. Go to the app settings and ensure that the graphics settings a... ⇲
 
Freezing issue

BilletesMx freezes at startup

Fix: Try clearing the app cache and data. Go to Settings > Apps > BilletesMx > Storage > Clear Cache and then Clear Data. This will reset the app... ⇲

BilletesMx is unresponsive

Fix: Force stop the app by going to Settings > Apps > BilletesMx > Force Stop. Then, reopen the app to see if it becomes responsive again. OR... ⇲
 
Compatibility issue

Not compatible with certain devices

Fix: Check the app's compatibility requirements on the Google Play Store page. If your device does not meet these requirements, consider upgradin... ⇲

Only works on Apple version

Fix: If the app is primarily designed for iOS, check if there are any alternative apps available on Android that provide similar functionality. Y... ⇲

BilletesMx doesn't work on Android

Fix: Ensure that your Android device is running the latest version of the operating system. Go to Settings > System > System Update to check for... ⇲
 
Loading issue

BilletesMx does not load

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the app loads. If the issue persist... ⇲
 
Crashes issue

BilletesMx doesn't launch

Fix: Check for any pending updates for the app in the Google Play Store. If an update is available, install it and try launching the app again.... ⇲
 
Updates issue

Upgrade ruined functionality

Fix: If the app was functioning well before the upgrade, consider uninstalling the app and reinstalling an older version if available. You can fi... ⇲
 
Customization issue

Limited language options

Fix: Check the app settings to see if there is an option to change the language. Sometimes, language settings are hidden in the app's preferences... ⇲
 
UI issue

Requires better design for bills

Fix: If the design is not user-friendly, consider providing feedback through the app's feedback option if available. In the meantime, try using t... ⇲
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 what users are saying
Good experience
69.3%

Bad experience
27.3%

Neutral
2.8%

~ from our NLP analysis of 9,930 combined software ratings.

 Private Data BilletesMx collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view network connections
  5. full network access
  6. control vibration