Fix MateMet - Live Video Call errors on android

Experiencing issues? Solve common MateMet - Live Video Call problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

22 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Payments
High charges for calls

🛠️ Consider using the app during promotional periods when call rates may be lower. Keep an eye on notif... show fix »
Diamonds not credited after recharge

🛠️ Double-check your payment method and transaction history to ensure the payment was successful. If it... show fix »
Money debited but diamonds not credited

🛠️ Check your transaction history in the app and your payment method to confirm the transaction. If it... show fix »
 
Gameplay
No random video call option

🛠️ Explore the app settings to see if the random video call feature has been moved or renamed. Sometime... show fix »
Random match feature removed

🛠️ Check the app's settings or updates to see if the random match feature has been temporarily disabled... show fix »
Limited entertainment value

🛠️ Explore all features of the app to find hidden entertainment options. Sometimes, there are games or... show fix »
 
Support
Poor customer support

🛠️ Utilize the in-app support feature if available. Look for FAQs or help sections that might address y... show fix »
No response from help line

🛠️ Try reaching out through different channels, such as social media or community forums, where other u... show fix »
 
Loading
App doesn't open sometimes

🛠️ Ensure your device has enough storage space. Go to Settings > Storage and free up space if necessary... show fix »
 
Buffering
Buffering issues

🛠️ Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. A... show fix »
 
UI
Groups not visible

🛠️ Refresh the app by closing it completely and reopening it. Sometimes, a simple restart can resolve v... show fix »
BigWin coupons not showing

🛠️ Ensure you are logged into your account properly. Sometimes, being logged out can prevent coupons fr... show fix »
User interface not user friendly

🛠️ Familiarize yourself with the app by exploring all its features. Take time to navigate through diffe... show fix »
 
Account
Inability to unblock users

🛠️ Check the app settings to see if there is an option to manage blocked users. Sometimes, this feature... show fix »
 
Messages
Short free chat duration

🛠️ Plan your conversations to maximize the free chat time. Use it for important discussions and save lo... show fix »
 
Bugs
App not working properly

🛠️ Uninstall and reinstall the app. This can resolve many issues by resetting the app to its default st... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Justar HK Limited
Email:
  official@imatemet.com
Website:
🌐 www.imatemet.com
Terms/Privacy:
⚔️ https://ws-h5.imatemet.com/H5/agreement/privacy
 Private Data MateMet - Live Video Call collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. control flashlight
  11. full network access
  12. change your audio settings
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. download files without notification
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
80.3%

Negative experience
13.4%

Neutral
4.5%

~ from our NLP analysis of 6,528 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $124.99 per item